Get matched with top wood retaining wall builders in Manassas, VA

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"After 5 years of self cleaning my stone kitchen floor and not being able to remove all of the dirt and grime buildup, I finally hired Rose Restoration to professional clean my floor. They did an outstanding job. The floor looks new again! The service technician was punctual and worked extremely hard for 6 hours. It was well worth the price and I will have them back in a few years for another spruce up."

Does not use subs. Owner operated. No travel charges. Cost is determined by the job.

Free estimates

"They did a phenomenal job, they were always on time, there contractors were friendly and they will always left clean."

VA CLASS A LICENSE: 2705 045729A. A MINIMUM CHARGE MAY APPLY ON REPAIR JOBS.

"Duane installed a new cover over front porch cement. There are shoe marks that won’t come off and touch ups are needed. The original deal was to seal the new cover that ws never done. I had 2-3 appts with his and he failed to show up. Lastly, he suggested he would repair his work for 50.00 dollars or if he gets new business from me. Play to pay."

"DO NOT PURCHASE FROM HERE!!!! I don't even want to leave one star. This company was recommended to me from a neighbor however, I wish I would have read the reviews first. As everyone is saying they do a great job of selling you the tub, it's all downhill from there. After spending over $13k with this company, all I've received was a defective tub and a bad attitude from the owner, Charlie. I purchased my tub June 3, 2021 with the delivery time told to me of end of August - my tub didn't arrive until October. Once it did arrive it defective without the lights working and a leak inside the hot tub. This was my first service call. They came to "fix" the lights, but stated they had to be advised from Wellis on how to fix the leak. Months had gone by and they were still awaiting Wellis' response on how to fix the tub. They came back to fix the lights, but were not able to as it needed a new lightbox. After no response on these issues I let them know I want a new tub or a refund as I'm no longer comfortable with this tub being brand new and needing multiple repairs. Then they tell me the issues are an "easy fix" and give me a time and date they can come by conveniently. I'm uncomfortable with this as after the warranty is up these issues will all be out of pocket and I'm sure they will continue. The owner, Charlie gave me Wellis' phone number and Wellis' let me know it was up to the owner of Vienna Hot Tubs to replace. Continuous back and forth. I sent an email to the owner with my stance looking for a resolution on replacement or a refund prior to having my lawyer involved and he dismissively told me to just go ahead and get my lawyers involved instead of trying to find a solution to the issue for yet another unhappy customer. Horrible customer service and poor quality of products. This is not something I will be letting go so I hope they will either refund my funds and pick up the defective tub sooner than later because I will continue to escalate this and make sure people know not to purchase from this company."

Service all are a company you can trust when it come completing you project in time and with trust.