Get matched with top window a/c unit installers in Marengo, IL

"I?ve waited to right this as at first going to let it go. Work was not completed correctly at all. We agreed to replacing the fascia boards paint and seal(as is normal). He bought some pre-primed boards and some not painted and only painted unpainted. The pre-primed never got painted. Only sealing done was where a huge gap was on certain spots. All were sealed prior. The owner, after agreeing, wanted a whole week when tempts at 60+ and started when temps dropped to 40. Often didn?t come had to send texts and even asked if he could do it after all. I will have to spend close or double what he charged to have it completed by someone in spring. Now the worst part my AC is possible damaged beyond repair. The company I use won?t even look at it till spring since can?t at these winter temps. He dropped a board from 20? up that hit the unit so hard on the top that 8? from the impact spot bent the housing so bad fan won?t spin. Something under spot is effected, probably compressor. "

"It was our third time using The Handy Veteran and it will not be the last. Kevin and his team are absolutely top notch! Our first job with Kevin was to replace and paint all of the wood and trim in our entire house, replace carpet with LVP flooring on a third of the floors in our 3000sqf home, refaced our fireplace, install a new front door, & paint the entire house. Second job was to repair and paint our large deck. This last job was to replace more floors, remodel our guest bathroom and hang multiple lights fixtures. Our first job was in 2020 and the initial work they did is still perfect. Kevin stands by his work. He is not satisfied until the job is done right and was extremely accommodating to all of our requests. He wanted us satisfied and happy with the work and even made some great suggestions that really enhanced the final outcome. Him and his team are extremely respectful of our time, professional, friendly and trustworthy. Also very fair with their pricing! "

"I might be getting tricked by this place and they are playing an elaborate prank on me. I am a VIP member of their service, so quarterly I get some free services done. Been with them for more than 5 years. It all starts with a technician doing a routine service on my furnace. The say the drip plate needs replacing. Ok, so they say they will order the parts. Months go by, I hear nothing. I email asking to do the work. Again nothing. I move on. Fast forward to new quarterly service. New tech says "oh no the drip plate doesn't need service, you need a deep clean." Ok $500 later I have a clean furnace. Summer comes around. Record heat. The furnace makes a jet engine noise, super loud! The fan in the furnace is obviously wrong. I make an appointment. Wait around all day. They call, "Oh sorry we can't actually make it today." Great, ok, well then come tomorrow. They do. They say that some belt was off or something. They fix it, under warranty of course, so no cost to me. But still Two weeks go by, now its RECORD heat mid-June 2022. We start to hear a GRINDING like a jack hammer from the furnace. We turn off the AC. So we have no AC mid-summer. They come by. The tech says another screw was loose and caused the blower wheel to grind and get stuck, thus blowing the blower motor. Ok...so they have to order the parts on Friday. "They'll be in early next week." Monday....Tuesday....Wednesday....oh the parts are in! Yay!! Appointment gets booked for the morning. I stay home from work......annnnd they come at 5:30 pm. Great. Two techs this time. They come by look around for a while, take things apart. Then they ask me, who came and fixed it last time, what did he look like. So now I am trying to describe a 20-something guy with a star wars tattoo that was in my 100 degree house last Friday. Long story short, the tech says that t he first tech did not say the motor was blown! I said "well I kind of remember him saying that." So new-tech looks up the notes. He reads his ipad and lo and behold, the first tech DID say the motor was blown, but new-tech FORGOT TO GRAB THE PART FROM THE OFFICE. He apologizes, says he'll get me on the schedule for tomorrow. Great. Ok. I get a call from their office saying "Your on for tomorrow." Cool. I take ANOTHER day off work. I call 8 am the next day to ask where I am in the schedule so I can, ya know, do things. I AM NOT ON THE SCHEDULE!! Well now this is getting a little irritating. So I kind of yell at them. They say ok, we will get you on the schedule for today. They call and let me know that the tech will be there between 10 - 11 am today. I am not hopeful."