
Serving Marshall, TX and surrounding areas
Approved
In business since 2013
Free estimates
Emergency services offered
"There were around 60 things I complained about after they replaced my roof. I ask to talk to the owner when the salesman's answer to the complaints was it won't leak and could have cared less what it looked like. The owner came out and fixed a few of the problems and sent someone (other than the crew that replaced the roof) out a few weeks later and fixed all but a couple of the things that were wrong with the roof but there were still a few things that were not fixed. Nobody ever followed up to see if the roof was fixed right. A couple weeks ago I replaced the fascia board at the back of the patio because all the banging from replacing the roof made it look bad (not blaming them for that) and when I removed the old board there was still paint on the felt and some wood on the roof that I feel should have been changed. Before signing the contract the salesman said that they would remove everything from the roof and inspect the wood and if there was any bad parts they would let me know and I could pay $35 per section for it to be replaced before installing the new roof. They must not have removed stuff to the wood and inspected it or the felt would not have had paint on it from were I painted 5 years ago. I emailed the salesman at that time and ask for them to come out and quote replacing the wood I feel should have been replaced when the roof was replaced and got no reply. I emailed the office a week ago and requested someone come talk to me about this problem and still got no reply. Their prices were competitive but I would never recommend these guys for any work. His response that I only emailed them one time and what it said was not true. I emailed the sales person and when ask for a quote on replacing the wood that should have been changed on the roof, not the fascia board. When he didn't answer I went to their web site and I don't see a place to email them other than requesting a quote and I made it clear on that I was talking about fixing what I felt wasn't done right the first time. They came back and replaced the wood that needed replaced but I still feel the shingles on the sides of the house will break when there is a storm and they will say it's an act of god instead of a workmanship problem."





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