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"Things went fine at first. Tyler and assistant showed up promptly, were courteous and seemed capable. They quoted and returned the following day, completing 95% of the job. They used caulk grout to repair shower tile in master bath instead of powder grout I already had, but that wasn't a big deal. Once dried, it looked almost the same. Before leaving Tyler informed a touch up application was recommended and said they'd be back the following day (Friday). Once the caulk dried, it was evident a second layer of caulk was necessary, as there were many gaps in the first coat, leaving an incomplete seal. Water in the gaps would eventually wreck it and it would have to be done again. This is where is where things went south. I didn't hear from Tyler the final day about finishing the job. When trying to reach him, I received a text saying he had a family emergency and would be over as soon as he could. No mention of what day. No problem I figured, things happen. Fast forward to monday and again I had to contact him, with him giving more details of personal issues. I'm a tolerant person and understand unexpected events, but a full week passed then ten days and still no mention of return date or finishing the job. All the while, my household was unable - and currently still unable - to use our master shower, which we normally use daily. Almost two full weeks have now passed and he never came back to complete the job. This is after already being paid! He was not proactive at all in scheduling a completion date, just multiple vague assurances of getting it done sometime. Poor communication. It would've taken all of 15-20 minutes to do, could've stopped by on the way to other jobs, but he didn't make it any kind of priority. This is also after receiving a $50 tip. Insult to injury. I didn't have to do that. I am disappointed in selecting this pro and how this turned out. Having to walk from one side of the home to the other to use the guest bath shower again and again makes me regret hiring him. I need a job done right, and in at least a somewhat timely manner. Family emergencies are one thing, but how about finishing what you started. Left us hanging. I had other bigger jobs I could've hired him for, but after this experience forget it. Now I have to pay another pro to fix his mess. Refund please."

"Floors look great! Guys were hard workers, very nice and cleaned up after each visit. Would recommend to anyone wanting a professional job done!"

"The Hardwood floors turned out amazing! We were very impressed with how the color and placement turned out."

"We hired Creative Building and Remodeling to update our kitchen. We had an excellent experience from start to finish! Every worker was professional, timely and communicated frequently with updates and suggestions. Scott Nottingham did an amazing job with our Island reface and paid attention to detail with every aspect of the job. Scott and Mandy were pleasant, informative, and created a clean and safe environment. Tony did an excellent job with the tile and was also professional and neat. We are extremely happy with the final outcome of our kitchen update. We would highly recommend Creative Building and Remodeling for anyone who appreciates quality craftsmanship at an affordable price. Thank you, John and Pamela Mattarella"

"Price was great, they look awesome, and they were great to go business with. This is the 3rd time I have hired this company and highly recommend them"