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"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."

"We were very please after our kitchen renovations were completed but we did not consent to pictures of our kitchen being placed on line. Within the 3-year warranty, we had to contact Pedro, the owner several times concerning a pipe under the sink that was leaking and the microwave vent. After the three-year warranty was up, he was non-responsive. We left several messages on the companies’ voicemail and sent numerous emails concerning installation of the appliances. During the process of having new appliances installed, Lowe’s informed us, that our water line was not up to code and the microwave was not measured correctly. Therefore, as a result of the waterline not being up to code, the refrigerator and dishwasher could not be installed. I do not recommend doing business with Hdez Cabinets. Thanks TR"

"Great, house looks beautiful. Quick, efficient quality work. Very professional and detail oriented"

"As always, D&S Design Build exceed all expectations. We have worked with D&S for the past 15 years for all of our home renovations and are never disappointed. Highly recommend!"

"Shawn is an excellent communicator and very dependable. Anytime I call him for a job he goes out, provides a timely estimate and gets the job done right away. I have used his company for multiple jobs and referred him to others. His prices seem to be the most affordable as well."

"From initial visit we felt comfortable w Michael and his knowledge in this area. Factory Direct handled the entire project from HOA approval Permitting to completion to exceed our expectations. Great job well done now enjoying an enclosed area we love."

"Work was performed wIth excellence. I like that I was asked if I'm satisfied and he guaranteed the work. He gave suggestions to improve my original plan. Also friendly and pleasant personality."

"Aside from rain delays, it went spectacularly! No complaints."

"The work was done timely, effectively and with great skills. They were good in time management, patient and diligent. Good communication."