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"Excellent job done by Kirkland, he was very thorough & pleasant to work with "

"Kind and compassionate service by Corbin and Spencer. I would recommend this company wholeheartedly!"

"Very friendly and extremely professional. They demonstrate attention to detail and are very tidy. Our carpeting was so clean and the home smelled great!"

"Very professional , shows up on time and does exactly what the customer request. They do excellent work."

"Professional and was able to last-minute add a couch and some chairs to be cleaned during their visit!"

"Great from start to finish."

"The roof and trim were done, and look great. But I have a couple of issues .The crew was very unfriendly. I came out just to say hi, and they sneered at me and walked away without a word. Also, after they left I found out that they apparently cut an electric wire as I had a tripped breaker and now some of my electric baseboard heaters don't work. This was in an area where they replaced sheathing material right over my breaker box. I contacted the rep, who acknowledged my issue and I am waiting to hear back."

"Our fireplace chimney needed relining: the house was built in the mid 1960s, and despite regular sweeping it finally hit the point where it would not draft as well as it should. We had three estimates: one contractor (someone who had done brickwork on our chimney) told us he would have to break through the outside of the chimney to do the job, and was the most expensive; a second contractor tried to talk us into a gas-powered fireplace insert; and the third, Pratt, gave us a comprehensive quote. The owner, Steve, was very professional and patient and walked us through the quote. On the day of the job, the team showed up right on the agreed upon time and they were finished on schedule. The fireplace drafted beautifully and we are very pleased with the service. As a postscript, we noticed a smell coming from the fireplace during very hot and humid weather, and Steve came out to explain what was going on and how we can address it. He could have done it over the phone but he insisted on being here in person. Highly recommended-- I won't use anyone else for my chimney work."

"BEWARE of this company!!! Everything started out great, the staff was initially incredibly responsive and came out for an estimate. Their estimate was reasonable and competitive to a 2nd bid I had received, and I was offered a $500 discount and a commitment that the work would be done in 1.5 days if I signed the contract in 24 hours. I went ahead and signed the estimate. That is when the problems started.... The project manager (Moses) was completely non-responsive as to when the work would be completed. They were provided access to my home, yet never contacted me to let me know when they would arrive or when work would be completed. 3 weeks later, I still did not have a response on work completion and Moses stopped answering my messages and would not answer my calls. Finally, after calling the office (which is always closed and has an outdated voicemail response that hasn't been updated since Oct. 3rd) , I received a call from the technician. He tells me that work is complete, and that he'll be doing a walk through in a few days. Today, he calls to tell me he is there , but he doesn't know where the main gas line is and he can't figure out how to get gas to the fireplace. Ok, interesting... I call my gas company because we have working hot water and have been paying our gas bill and they tell me gas is entering the home. I tell this to technician, who tells me, well, that's too bad, they don't know what the problem is and that is my problem to solve, the work is complete on their end. How is work complete, if you have hooked up a gas fireplace , but can't figure out how to get gas to it? Isn't this something you would confirm BEFORE doing work? I can't get in touch with anyone in charge at the office and I am honestly shocked that anyone could have had a positive experience with this company."

"They did a fantastic job! I came home thinking I wasn’t in the right house it was so clean. They organized, did my dishes, cleaned everything. I feel like it was a heavy weight lifted off my shoulders. Will definitely hire them again! Thank you so much! "