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"They did an excellent job and were easy to work with"

"We are so pleased with the work provided by Continental Wall Systems. From the bid process through job completion, every employee I interacted with was friendly and professional. The crew was very considerate of the residents and kept the construction space as contained as possible. The final clean-up was practially spotless! Most importantly, the quality of work is very high and we felt the price very fair. There were some unknowns going into the project and the additional costs that had to be added to the original proposal were completely explained and very fair. The project was completed within the estimated timeline."

"We were very happy with Infinity for the recent roof replacement on our home. We used them for our previous siding and gutter replacement with a great experience as well! They were reliable and followed through on the project to be sure we were satisfied."

"Everything went well"

"Our experience with A&D was excellent. After 5 quotes (A&D being the first) and reading through the contracts, not only was A&D's the most direct, but they were also the most honest. No hidden fees or language. Our representative was easy to talk to, made last-minute adjustments before the work started, and was available throughout the project. Each crew that came to complete the work were professional, kind, and had top notch skills. They were very tidy too- and cared about my three dogs’ safety. The project manager addressed all my questions and completed a thorough inspection with me post project. The warranty on work is best in class as well. I am going to use A&D for my future projects. We strongly recommend A&D. You will not be disappointed in price, quality, installation, warranty, or communication (verbal, email, text, and phone). Thank you A&D. PS. I love my dryer vent."

"Did a wonderful job on our project. Helped to navigate us through the process."

"Tom Fortune is excellent. More than a year after Fortune Restoration painted the interior of my house, I discovered a water leak in my stucco dining room ceiling. I called Tom on his personal cell phone number that he gave me, asking for help. Without hesitation, Tom sent his crew to my house to scrap, plaster and repaint the damaged area FREE OF CHARGE. This is just incredible service and dedication to a customer. A job well done."

"I requested quotes and met with a number of companies. By far, I enjoyed meeting with John. He was informative and thorough at our meeting. Given the information provided, and our own research, I also felt as though our values matched up nicely. So much so, that we planned on using EDI services, given the quote was reasonable. However, we were never given our quote. We were strung along by a series of emails, and then received no more responses. I have tried many times to reach out for the quote, and after that, to inquire as to what happened. Again, no response at all. Now, after waiting so long, we have to start the entire process over again, and as it is October, we essentially have no hope of getting a new roof this season. I really hope our current last through the winter. This is entire unprofessional behavior, and I grow so weary of companies that make promises and do not fulfil them. We should at the very least be treated with enough respect to be given an explanation as to why they cannot or will not perform the work."

"Determined that there were no environmental concerns."

"I would absolutely not recommend this company to anyone looking for windows. I had the most frustrating and lengthy experience. I had a salesman out for a quote in April 2022. I was told windows would be ready for installation in August. I also specifically inquired if my current blinds would fit over the new windows and was told yes. August came and went with no communication. On September 19th I emailed the office expressing concern my windows would not be done before winter and was told they'd be ready in October. I had to constantly call and email to get any sort of appointment on the books. On October 20th, the installers came. I was told it would be a one day job, done around 4:30/5:00pm. Around 3:00pm, one of the installers told me that they ran into 2 issues. 1 glass pane was cracked, so he taped it with duct tape, and 1 sash arrived with the wrong lock. Around 6:30pm, I had to leave and was told that they would have to come back that weekend to finish the rest of the windows. They had to come on the 22nd which was a day we were hosting a huge party and this was a huge hassle. After they finished, I was having issues with the windows latching. The office also said the 1 replacement sash was ready to be installed. On November 4th, they sent Santiago out to the house who, upon inspection, told me that 6 additional sashes had to be replaced. The windows in the kitchen and the bathroom were not locked properly when they were installed which caused them to be very difficult to open and close because they didn't settle properly. The office also had not communicated to him that he should be replacing anything that day. Keep in mind, Excel still had the audacity to send me an invoice during this and I told them I absolutely would not be paying one cent until the job was completed. On December 1st, I had still not heard anything about the 6 replacement sashes. I emailed Leo in the office and expressed my immense frustration that we were in the middle of winter and my windows were still not done. In addition, I had my handyman out to put the window treatments back up and he informed me that they are not able to be secured in the manner they are supposed to be due to the size of the windows. The brackets and screws do not fit. I was going on almost 6 weeks without blinds and now apparently need to find ones that fit these new windows. I also saw reviews online stating other people ran into the same issue where they were not told or told last minute they had to remove and replace the window treatments themselves. He was able to make some adjustments to put them back up, but again, that's more money out of my pocket. On December 7th, Santiago and Dave came out to the house to finally replace the 6 sashes but also discovered 3 of the screens already had holes and needed to be replaced. I found Dave to be condescending during the visit and I asked for a manager to call me. Julie was very kind and apologetic, and she did send me an Amazon gift card for the complications, but it did nothing to ease my frustration. I insisted on an inspection at completion because I did not have confidence in Excel at this point. You could see some sort of felt coming out of the top of one of the replacement windows and the lock mechanism did not align where it should. It would not lock, which I was uncomfortable with from a safety standpoint. I saw from reviews other people ran into this issue as well. My handyman, someone I have known for years and deeply trust, expressed concerns this evening about the quality of the work. The last week of January 2023, I received a call my screens were finally in and to call for an appointment. I called the main contact but did not hear back. The next day, I received a call from the office saying they were trying to schedule an appointment with me; I mentioned I had emailed Leo with no response and was told Leo no longer worked there. Ok, but how was I supposed to know that? Santiago came to install the new screens on January 24th and before he left, asked if I wanted to make final payment. I said that I wanted a final invoice from the office first. 2 hours later, I got a call from the office for final payment again. The next day, another call. I could not BELIEVE their nerve to be in such a rush to receive their final payment when I had to wait 9 months for this whole debacle to end. I am dismayed at how terribly this whole installation has been handled. Based on recent reviews, I see that other people are having the same issues I was including limited support from the office and zero communication unless I reached out first. Even though I have tried my hardest to confirm and follow up, I somehow still end up being told the wrong information. For the thousands and thousands of dollars I spent for such a huge home improvement project, I really wish I would have gone with another company. The only bright points were the complete professionalism and kindness from Santiago and Julie."