Get matched with top retaining wall installers in Middletown, CT

"The experience we had collaborating with Jeremy and the Sensible Home Products (SHP) team was outstanding and one beyond anything we could have imagined. In fact, we have never had a better experience with any contractor or company, of any type, than what we had with SHP. Trust, transparency, and talent are three essential elements that drive a fantastic customer experience. Jeremy demonstrated a level of trust that gave us comfort that the needed improvements made to our 90-year-old home, were appropriate and that the house would be safe, secure, and visually pleasing for future generations. This trust emerged from the initial quote that described the specific steps SHP would follow, to leaving the work area, every day, as spotless as when the team showed up, to traveling to the Boston area for a door that was not available at a store in Connecticut, to creatively and thoughtfully solving the issues and challenges the house threw at SHP, to taking every requested addition to the project with a can do attitude. In a nutshell, the SHP focus was ensuring that the improvements to our house would stand the test of time, and that the work was completed with care and dedication as if we were part of Jeremy’s family. Jeremy was transparent about the daily work. He sent us pictures of the progress made and of the structural issues that were uncovered. Although we would have wished wood rot, roof leakage, water damage and termite damage did not exist, they did. Because Jeremy provided the daily updates, he was able to share why the improvements were needed and important. He always answered my questions clearly and concisely. The SHP billing approach was clear so there were never any surprises. In fact, I was pleasantly surprised at how reasonably the project ended up costing. Observing Jeremy and the SHP teamwork was amazing. I have never seen such a talented, dedicated, caring, and creating team. They worked with amazing efficiency and effectiveness. I can attest, based on other projects we have taken on, this project would have taken much longer than the five short weeks (including Christmas and below freezing temperatures) this took. The quality of their work was remarkable and the pride in their workmanship was always evident. The extra touches he included in the project and the counsel he provided gave us 100% confidence that he would do what was right and that he, and SHP, would go above and beyond. The house is beautiful, and Jeremy and SHP will always hold a place in our hearts. They are an absolute gift, and they are now considered part of our family. I did not know Jeremy before this project, but I now count him as a friend. Going forward, we will call Jeremy and SHP first and we will know that he will care for us and for our house as if it was his own."

"Very pleased with the wall built and the customer service received... Guri was polite, considerate (tarp under truck, kept area clean), and a true craftsman... The stones were chiseled and time was taken to create a beautiful stacked stone wall. In today's world where it's so hard to find good people to trust with your projects/investments - I highly recommend Guri...."

"Nick had done great jobs for me. He has done several projects at my house and he has not only been great at what he does, but his prices are also good. I have recommended him to other people looking to get mason work done and would not doubt in hiring him again for future project. His crew is also great. If you're looking for great service and prices give him the chance to work with you."

"They were professional, friendly, and completed the job as expected. I would hire them again."

"Jimmy and his crew are absolutely the best. They have done a phenomenal job and do their work so quickly. I strongly recommend Jimmy and will have him do other projects around my house. He is just great! "

"I considered Mike a friend and was very patient over the course of the 2 year pavers install. I understood his commitment with work so I had tremendous grace during the time it took him to finish. A year after completion the ground settled to a point where the pavers sunk and separated. Also retaining caps began loosening and popping off. I?ve contacted Mike on 3 different occasions and he has repeatedly ignored my request for repairs. "

"They did amazing work on our retaining wall. We are very pleased!"

"Tom and the team really went above and beyond for us patio looks amazing 👏 thank you again guys!"

"They were extremely reliable and professional. Pricing was fair and the finished product was gorgeous. Communication was excellent as well! Highly, highly recommend!! Thank you!"