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Avatar for Tom Drexler Plumbing Air & Electric
Tom Drexler Plumbing Air & Electric
4.21(
468
)

Angi Approved

In business since 1982

Emergency services offered

Customers say: Super punctual

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."
113 neighbors recently requested a quote
Recommended by75%of homeowners
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Avatar for Ace Electric Services
Ace Electric Services
5.00(
6
)

In business since 2024

Free estimates

Emergency services offered

"Great! Really nice guy to work with."
Recommended by83%of homeowners
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Avatar for Kirkhope Construction
Kirkhope Construction
5.00(
5
)

In business since 1992

General contractor. The Kirkhope Corporoation, DBA Kirkhope Construction

Recommended by100%of homeowners
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FAQs for generator repair projects in Midway, KY

There is often some confusion about the type of work these professionals do. They only work on electrical systems such as outlets, lighting fixtures and electrical panels – they aren’t appliance repairmen.

There are three types of electricians: Master, Journeyman and Apprentice. Electrical licensing varies quite a bit by state. Some have licenses for apprentices and some do not. Some have a master’s rank while others stop at journeyman. Despite the differences, they all require a minimum amount of experience and usually classroom time.

  • Apprentice electricians aren’t usually licensed and spend 4 years learning the trade. Throughout that time, they work on a wide range of projects to learn to become a Journeyman. They’ll do basic work like installing fixtures and replacing outlets all the way to assisting in wiring a home. Regardless of the type of project, they must always be supervised by a Journeyman or Master electrician.

  • Journeymen work without supervision. In a few states, this is the highest level available and they can do all levels of work from wiring a new home to installing a light. In some states, they need a separate electrical contractor license to run a business. In places with a master’s level, a journeyman can do all work besides design new electrical systems.

  • Master electricians usually manage a shop, design new electrical systems in new construction and oversee both Journeyman and Apprentices. They typically bid new projects. Though they focus on larger projects, it’s not unheard of for a homeowner to request a Master Electrician for a house call. If you do, expect to spend up to 25% more for the visit.

Generally, you don’t tip electricians, but that’s not to say they don’t appreciate it if you do. You can offer them something to drink or eat, like coffee and donuts. Most will appreciate it if you do.

The education and certifications required to become an electrician vary by state, though they generally follow this list:

  1. Apprentice

    • Does not always require a license depending on the state.

    • Learns on the job under Journeyman and Master Electricians.

    • Usually needs 4 years on-the-job training before they can test for a Journeyman license. Many states also require a technical degree to advance.

    • Always require supervision.

  2. Journeyman

    • Needs between 8,000 to 10,000 hours of on-the-job training and usually 500 to 1,000 hours of classroom experience.

    • Can usually supervise apprentices.

    • They can diagnose and repair electrical problems.

  3. Master

    • Achieved after an additional two years (4,000 hours) working as a Journeyman and taking the Master Electrician Exam.

    • Besides diagnosing and repairing electrical systems, they also design them. In most places they run shops and inspect Journeyman and Apprentice work.

    • Not a recognized rank in all states.

  4. Electrical Contractor License is an optional license in some states for a Master Electrician to run a business. Some states have this instead of the Master license.

Electricians make an average of $26 per hour but it ranges with experience and licensing. An apprentice may make about half that while a Master Electrician may hit closer to $40 per hour. This figure represents how much they make; not how much they bill. Their salary is only one component of their costs. They must also figure in overhead, taxes, equipment, insurance and several other expenses.

Leave electrical work to the professionals. Electrical systems are complex and potentially hazardous when not handled and installed correctly. If it were easy, it wouldn’t take 4 years to become a journeyman or 6 years for a master’s license. If you are determined to forge ahead yourself, understand home electrical safety before beginning any project.Even for simple common electrical projects, a licensed pro is best. Not only is it safer, but contractors guarantee and insure their work. Hire a professional to keep your home’s electrical systems functioning properly and safely.

Use our comprehensive electrician directory page to find local, licensed contractors. You can browse ratings, reviews and pricing of top professionals in your area. Sign up to receive quotes or let us match you to an electrician near you.

The Midway, KY homeowners’ guide to generator repair services

From average costs to expert advice, get all the answers you need to get your job done.

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