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"Central Roofing is an outstanding company. We had a very positive experience with it from the time we first contacted the company through completion of our job (we are return customers). In early March, a wind storm damaged the siding on our home, peeling off several panels and twisting others. My husband left a message with Central Roofing late on a Saturday after the storm and we received a call back from the owner on Sunday morning. The owner had a salesman contact us later that Sunday and he scheduled an appointment to come out to our home and assess the situation. The salesman was very helpful in working with us to get needed information to our insurance company and was willing to talk with our adjuster. We believe these actions demonstrate Central Roofing's commitment to excellent customer service. We were also extremely pleased with the final results. Central Roofing did a wonderful job removing the old aluminum siding from our house and then re-siding our entire house with new vinyl siding. Central Roofing also wrapped all of our wood trim around the top of our house so that we no longer have to have it painted every couple of years. We also had Central Roofing replace two kitchen windows. The workers were prompt, professional, and very courteous. They also worked long days and weekends to ensure the project was completed within the promised timeframe. When we started having some "nail pops" on the interior of our home from the work being done outside, my husband discussed it with the foreman and the workers modified the way they were installing the new siding to minimize the amount of "nail pops" on the inside of our home. After the work was completed, the salesman came back out to our home to look over the work and ensure we were happy with the final results. Overall, we had no complaints and will continue to use Central Roofing for any future roofing, siding, & window needs. In the past, we had Central Roofing replace a roof, install new gutters, and replace many windows. They are one of the best companies we have ever worked with and we highly recommend them."

Here at HomeMatters, LLC, we believe in the people we work with and work for. We measure our own teams with not only the pride they take in their work and results, but the measure of respect and integrity they have for each other, our clients, and the project at hand. All of our technicians are certified master installers with over 30 years of experience, working hard to make a change to the reputation of the business we're in. We aim towards educating our customers and lending as much advice as we can towards any remodeling project, whether it is a repair or an installation. Allow us to listen to your needs, and to share the vision you have for your home.

"These guys are the best! They seriously care about their customers and really strive to make sure they deliver a great product. They were on time, quick, and clean. My new roof looks fantastic, and we are really glad we went with this local company. Buying a roof is not a "fun" expense, but I really feel like we got our money's worth: a quality new roof in 1 day, and then new trim capping the next day. They even installed new bathroom exhaust vents and HVAC exhausts. Our house looks brand new. You might get a cheaper rate elsewhere, but these guys do not skimp on quality of product, 50-year warranty, or craftsmanship. They even come back to inspect and follow up to make sure we are completely happy with the services provided! Talk about great customer service! The whole experience was so easy. The salesman/inspector was not pushy, and provided a very reasonable quote for what we needed. They also replaced all our rotted wood in the roof/trim."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"I asked a friend for the name of the company that replaced the roof on their house. They recommended Certified Incorporated contractor that they obtained from Angie’s List. Their contract listed in detail and sequential order of installing a new roof. I received a quote that included an explanation of what Certified Incoporated was going to do. First, the old shingles were removed. Second, any rotten wood was replaced with quality wood. Third, the entire roof was covered with synthetic felt. Fourth, replaced pipe booths. Fifth, they installed lifetime shingles with a twenty-five year workmanship guarantee. The warranty is transferable to the next homeowner. Also, the contract included the removal and hauling away of all debris. This was a pleasant experience. I highly recommend this contractor. Thank you, A. Brookins"

"John Krause Construction recently replaced my roof. I am very pleased with the quality of the work and the price we paid. Their crew was professional and courteous, and a pleasure to work with. They took extra care to clean up my entire yard and ensure I was happy with the job. I would highly recommend this company for any and all home improvement projects."

"We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep., gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! Financing is available."

"We used Mike Bennett of Springfield Roofing because we trust him. He's been their in the past when we needed him and we wouldn't go anywhere else because of him. He's fair, responsive, and a straight shooter that will work with you. Replacing a roof isn't cheap, so when we saved up the money we called him and he worked within our budget and time frame. His team showed up on time and just went to work. They were very diligent throughout, including their clean up effort - which was spotless. Beyond the work of the team putting on the roof - Springfield sends their own in house inspector to double check the work afterwards, someone completely separate from the first team just to make sure everything is done, and done right. Gives us a lot of confidence that we made the right hire. And although we know we won't have any roof needs in the near term, we will always have Mike Bennett on speed dial. Great job, thanks Mike and Springfield Roofing!"

"Everything went very smoothly and efficently from start to finish. I met with Tom Green and explained what I was interested in and he provided me with a quote for installing a new GAF Timberline UHDZ roof. After getting HOA approval, I coordinated with Exterior Medics on when the work could be started. The group of roofers I had worked very hard and cleaned up after themselves very well. I am very pleased with the results, and I would highly recommend Exterior Medics!"

"The young man that came to see my missing shingles on my roof, was professional, informed, and polite. The only issue was that the company does NOT conduct repair as I needed. The company only replaces the entire roof. I am glad he came and advised about replacing the roof if we decide to do that and decide that we can afford it. Right now I need to repair the missing shingles. and he/ his company can not help me."