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"Yes, he did an excellent job."

"The initial installation was done professionally. Unfortunately after three months the system failed. From Friday to Tuesday I was without hot water and heat and the temperature in my house went down to the 40s. It took five visits to fix the issue. The manufacturer advised that the solution called for disabling something in the system to keep that part from failing. I am worried that the system is not safe. I will be contacting the DC Consumer and Regulatory Affairs as I have no faith in the quality of this system. This company installed a furnace and hot water heater system in November. Three months later I discovered water leaking from the system; there was water all over the floor. A tech came out on a Wednesday but was unable to make the repair. The tech shut off the valve and had me turn off the system. He returned the next day and stopped the leak. Due to warmer than normal temps I didn’t realize the heat was not working and by Saturday morning the temperature in my house was in the 40s. A tech came out for the third time on Saturday but wasn’t able to fix it. I would have to wait until Monday. The tech returned for the forth time, was here for about an hour. I found out later a part needed to be ordered but would not be available until Tuesday. The tech made a repair and said he disabled a part, per the manufacturer, so the system wouldn’t fail again. I don’t have any confidence that this system is safe or fixed so it won’t break down again. I began calling customer service on Saturday when it was clear that the system couldn’t be fixed. I asked for a replacement of my system. Unfortunately the people who could help were not available on the weekend. I waited until 8 on Monday and still had not received a called. At this point I was quite angry. I finally received a call back and I vehemently expressed that I wanted a replacement system. I was told it didn’t work that way and he wasn’t in the mood to be yelled at and hung up."

"The service was very good and they were excellent."

"WORK WAS DONE WELL AND ON TIME....VERY COOPERATIVE AND CORDIAL...."

"The OK: Towel bar had pulled out of the wall, that was reset and seems to be holding. Bedroom door that wasn't closing well was planed down at the top, I'm not really sure why I paid for that particular solution in retrospect, but was kind of buying into a grab bag, but fine. Kitchen counter caulked where it met the wall, again, not hard work, but fine. The Wasted Money: My front and back door sweeps seemed to have gaps you could see through to the outside and were coming apart. Since it's a pain to get under doors, I was good to pay a little extra for someone else to take that on. Replacement front sweep is already split again almost immediately. New back door sweep is still intact, but I guess as a "solution" the sill was raised and now there's a new gap there that the rain came through a few days ago. Also, under a section on my invoice somewhat brazenly labeled "custom carpentry" considering the end product, an estimate was given for replacing some of a wood rotted door frame as needed (even including "Reinstall brick molding as needed"). A lower piece of the frame was replaced with some solid wood, but it was seriously just cut out and hunk of wood thrown in. You can't miss it even at a glance, so we're at the barest definition of carpentry on that. But then on the top of the door, the wood was just dug out and replaced with layer after layer of putty. That's fine for a small job, but there was too much replacement needed here to not be replaced with actual wood. And the quote mentioning installing new wood and possibly brick molding was much more indicative of the work needed. The work performed still very much flexes at the touch and has started to visibly come apart again as any person would expect. And of course the shabby paint job done over it still leaves the "repair" very obvious as no effort was expended (or more likely wasn't in the capabilities of the "carpenter") to blend it with the frame. So a job that I very much paid to not be done, and that took a whole handful of visits even to be not completed. Also followed up with a plumbers referral from them and that worker also came up short as should be expected. Definitely would not transact with this company again."