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"individual arrived on time, was professional and did a fantastic job"

"They did a great job."

"They did everything we asked and were pleased with the surface. Not anyone’s fault but everything in your house should be vacuumed and wiped down after cleaning. The Vaccum they run in the house leaves residue everywhere. Everywhere!"

"Informed professionals, attentive to my needs, and easily approachable."

"We recently completed a home renovation, and as our HVAC technician pointed out, the ductwork had become incredibly dusty. He strongly recommended getting our air ducts professionally cleaned and even suggested Dmitrie. We decided to take his advice, and we are so glad we did! From start to finish, Dmitrie provided excellent service. He was professional and meticulous. Dmitrie even took pictures to show us the extent of the dust buildup beforehand and the sparkling clean ducts afterward. It was a huge difference to see the amount of debris that was removed. We wholeheartedly recommend Dmitrie for air duct cleaning services. "

"James and his team were quick, punctual, and James was incredibly responsive, always responding to calls or texts within minutes. Proposed a sound engineering solution to a challenging problem, where other contractors I spoke to offered expensive decorative solutions that would not have addressed the problem. The finished work is also beautiful, and adds to the appeal of our back yard. I would hire him and his team again."

"This company is not worth your hard earned money. The chimney liner they installed was installed crooked and looks very unprofessional. The staff at the office did nothing to correct the horrible workmanship. The Chimney cap is the biggest eyesore in the neighborhood. Do yourself a favor and go elsewhere. In the attached photo you can see how off center the liner is."

"Anthony and his team stopped by to give me an estimate on removing a 6" flex pipe that had been installed in the chimney pipe to vent a wood stove. They climbed the roof, inspected the chimney and determined the flex pipe did not run the length of the two story chimney but was about 6-8' in length. They removed it and also took care of its disposal. And the cost was absurdly reasonable - dinner for two would have cost more. Can’t say enough good things about World Class Maintenance Inc. - these guys are the best!"

"I was very pleased with the work that was done by this company. Initially I thought that I only needed a chimney cap installed, but after a careful inspection of my chimney, it was found that a crumbling and deteriorating lining of my chimney interior wall had occurred leaving a potentially dangerous situation in my house. I was actually shown the damage so I could determine for myself the extent of the problem. The company installed a new lining and chimney cap in a short period of time, leaving a clean work area. The workmen were extremely polite and answered all my questions thoroughly. I would definitely recommend them for chimney work."

"I signed a contract with North American Chimney on February 1st. I was provided an estimate on the spot and was happy to get a project started. The first appointment was canceled due to a blizzard. On the rescheduled date, I notified the receptionist there was snow and ice on the roof, and was told, “we work in these conditions all the time”. The installer arrived, and said it was too icy. I was fine, and rescheduled. On the third attempt, I again called and said, it seemed “icy to me”. The receptionist said they would make the decision when they arrived. Upon arrival, the installer said it was dangerous and he would prefer to reschedule. I agreed. He called the owner in front of me, and said, “the owner does not want us on the roof”. This was an outright lie. It was the installer’s decision. When he hung up the phone, I inquired why he did that. “It’s just easier that way to say it was you”. On the fourth attempt, the chase cover, and two caps were installed. The roof was clear, but it was bitterly cold. I asked if that would prevent any caulk from curing; “we work in all type of weather”. I thought it was finally done. Two days later, the garage was flooded with a white, milky water. I collected nearly four gallons of water in buckets. When I called, I was told the installer said I had another issue on the roof and that was the problem. I said, it is definitely your issue. After some back and forth, I was able to get an appointment. When the installer arrived, he was rude and accusatory. That was, until he saw the collection of white water, and when I pointed to the two flues in the garage, and sunlight was visibly shining in. The appointment was clearly tense, and I was glad when they were done. Following the replacement of the roof, there was a downpour with wind, and leak appeared on the ceiling upstairs. At first, the obvious culprit was the roofer. That was, until I got up and inspected the quality of the chase cover/cap installation. (see attached pictures). After several hours, we proved the roof was not the issue, and I called North American Chimney. The receptionist said she would pull the paperwork and get back to me. I told her, the original installer made me uncomfortable and I wanted someone else from the company to correct the problem. She agreed. The next day, I was told by receptionist, the owner said the original installer would have to repair the situation. As was communicated to me “I had no alternative then to give him the option to fix it”. Two days, later, with no further communication, not even to schedule the original installer, I called and indicated I would take care of this myself. It is very unfortunate that with this company, the word of the customer has no value. I’ve had to defend myself that issues the installer left truly existed, and also, I’m told that I have no alternative but to have an installer come to my house and generate a tense situation. At no time did the owner reach out and try to resolve the situation. See the pictures. This is what $3000 of materials and installation looks like, and now I’m left to deal with it. And by the way, the website’s primary screen says, “Honesty, integrity, and Reliable Service with a 100% Money Back Guarantee”. I wonder if that will happen."