Get matched with top sliding door or tracks repairers in New Athens, IL

"The day before, the worker came out to measure and survey the job before starting.  He said that he could do the work, no problem, and left.  The next morning, he was there, promptly at 8:00 a.m., the agreed upon starting time.  I was then presented a form, outlining work cost of $85 per hour plus materials plus $45 travel.  I pointed out that I had been given a firm price.  Now, I understand that every job is different and that there could be some flexibility in time, but I couldn't get an adjusted (or not to exceed) price from the installer.  Could it be up to an hour?  2 hours?  4?, he didn't commit.  The problem is, once the door/frame is removed, you've pretty much given them carte blanche on their time, as they can't quit until the door is installed.  I didn't want to end up spending $800 or more installing a door.  I don't understand why the installer wasn't aware of the price given to us by the company or why, the possible issues, presented to me, the morning of the job, weren't given the day before or during the initial discussion over the phone.  We mutually agreed to cancel the service."

Vinc is the leader in providing our customers with the highest quality service in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!\n

We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today! \n

"Very professional experience from ordering to installation! Nice and welcoming showroom with expert employees and staff. Installer knowledgeable and fast, but thorough. Would recommend and hire again. Love the new doors and quiet operation of new openers!"

"Setting up the appointment was easy. They stayed in contact. They arrived when they said they would. The installers were friendly and professional. Installation went well. They cleaned up everything. They explained how to use everything and specific things to my opener. I've used this company for about six years. They installed a new garage door for me and have done maintenance and repair over the years. I highly recommend this company."

"The service was excellent! They arrived to pick up the vehicle a day earlier which was great. They delivered the vehicle right to my daughter's door and found a side street to unload. The service was delivered within the time frame given. All of my questions were answered via phone or email and the paperwork was seamless and the price was very reasonable."

"We bought the 'Big Deal' offering kitchen plans for $50. We really didn't know what we wanted to do with our kitchen, so we thought this might help us decide. <br /> Ultimately, although the price was great, we decided not to go with Striking Renovation's plan. To be fair, we were open to ideas for how to make the most of our very small kitchen space, but the plan they produced really wasn't workable when we marked it out on the floor. A proposed island would have left only 18" for an important thoroughfare through the kitchen (to the basement steps) and we felt that would not allow for good flow through the house. <br /> We did call John back about six months later requesting a bid for a bathroom remodel (this time we knew what we wanted and just needed someone to do the work), but never received a call back, so we went with another contractor. My marks for responsiveness and professionalism really are more to do with this aspect of our interaction than our original one; we had no difficulty getting in touch or getting an appointment for that service. <br /> <br /> <br />"

"I am extremely happy with the results.  I have been wanting to change my closet for years and finally stopped in the Saint Louis Closet Company showroom.  They were very helpful and I sat down with Chris that day to talk about my needs and set up an appointment for her to come look at my space.  She came out one evening to accommodate my work schedule and drew up the plans right there at my dining room table.  The installers showed up a few weeks later as scheduled and did the install of both the closet and the new unit the same day.  They did a beautiful job and came to me anytime they had questions or a suggestion. However, they did seem a little rushed at the end of the day.   <br /> Overall, I have no complaints.  I am amazed at how much space I have and the built-in unit looks like it has always been there.  I would recommend this company not only because of the great work they did, but also because I believe in supporting local businesses.  I will definitely use Saint Louis Closet Company again. <br />"

We are a small quality oriented construction company focused on customer satisfaction.

"He scheduled the repair, fixed the door correctly and quickly in time for my open house. It was a terrific experience with a repair service that was punctual and responsive. Thanks Big Mike!"