MDF Painting and Power Washing, LLC.
MDF Painting and Power Washing, LLC.
In 1995, MDF Painting started to paint homes in the neighborhoods of New Haven County. Since that time, MDF has grown into a national "leader in the residential painting industry." Today, we proudly provide painting, pressure washing, deck refinishing, carpentry and interior design services to residents throughout Connecticut. MDF is a business founded on the basic principles of honesty, integrity, and excellence in customer service. Thank you for taking the time to explore our website and find out more about the service and value we provide.
"Our experience with MDF Painting has been a nightmare. They promised a start date in a voice mail (which we still have) and were approx. 3 weeks late starting. We were told that if they could have access to the house 24/7 (it is vacant, so yes they could), they could “bang this job out in no time”. Our contact at the office was nearly impossible to get in touch with and constantly unresponsive to phone calls and emails. We contracted (and paid) to have popcorn ceiling in three rooms removed and reapplied. At the owner’s recommendation, he suggested “blending” the popcorn which we agreed to. Now the popcorn ceiling is literally falling into the floor in one room. As we live out of state, we asked the owner if he would come by on a Saturday when we are there to look at their shoddy work, but apparently, he doesn’t do weekends, only normal business days/hours. They insisted it was the same price to “blend” popcorn instead of all the labor/materials to remove and reapply which we find hard to believe. They finally agreed to give us a credit. We requested just the ceiling be painted white in one bathroom. They instead repainted the entire room (3 colors) which we had to pay to match the paint. In one bedroom, they painted the entire room as requested, but neglected to paint the sliding closet doors which really stand out now next to the newly painted walls. They started priming the walls in another room that wasn’t even contracted to be painted. They painted the attic access door shut, so when the stairs were pulled down, the paint came off around the edges. The utility door was also painted shut which took forever to pry open. They discarded the metal handle, so now it won’t stay shut. We specifically asked that they not clean their brushes in our house (we have a well), but they ignored that request and washed them in our kitchen sink which has metal scratches around the ceramic edge. We had to hire someone to come in and clean up after them not once, but twice. In the dining room, which was not part of the job, we had open boxes packed with all of our wall hangings which are now covered in dust from the sanding. Still finding splattered paint throughout the house. We go to the house on weekends to pack more items and arrived one morning to find the front door wide open. They helped themselves to ALL of the beverages we had left in our refrigerator. Obviously, there is very little, if any, communication between the office and the team. Very little respect for customers or their property. Please don’t get sucked in by the nearly 40 pages of testimonials and the salesman’s glorified pitch, which is what happened to us."
Cindy B on October 2019
In 1995, MDF Painting started to paint homes in the neighborhoods of New Haven County. Since that time, MDF has grown into a national "leader in the residential painting industry." Today, we proudly provide painting, pressure washing, deck refinishing, carpentry and interior design services to residents throughout Connecticut. MDF is a business founded on the basic principles of honesty, integrity, and excellence in customer service. Thank you for taking the time to explore our website and find out more about the service and value we provide.
"Our experience with MDF Painting has been a nightmare. They promised a start date in a voice mail (which we still have) and were approx. 3 weeks late starting. We were told that if they could have access to the house 24/7 (it is vacant, so yes they could), they could “bang this job out in no time”. Our contact at the office was nearly impossible to get in touch with and constantly unresponsive to phone calls and emails. We contracted (and paid) to have popcorn ceiling in three rooms removed and reapplied. At the owner’s recommendation, he suggested “blending” the popcorn which we agreed to. Now the popcorn ceiling is literally falling into the floor in one room. As we live out of state, we asked the owner if he would come by on a Saturday when we are there to look at their shoddy work, but apparently, he doesn’t do weekends, only normal business days/hours. They insisted it was the same price to “blend” popcorn instead of all the labor/materials to remove and reapply which we find hard to believe. They finally agreed to give us a credit. We requested just the ceiling be painted white in one bathroom. They instead repainted the entire room (3 colors) which we had to pay to match the paint. In one bedroom, they painted the entire room as requested, but neglected to paint the sliding closet doors which really stand out now next to the newly painted walls. They started priming the walls in another room that wasn’t even contracted to be painted. They painted the attic access door shut, so when the stairs were pulled down, the paint came off around the edges. The utility door was also painted shut which took forever to pry open. They discarded the metal handle, so now it won’t stay shut. We specifically asked that they not clean their brushes in our house (we have a well), but they ignored that request and washed them in our kitchen sink which has metal scratches around the ceramic edge. We had to hire someone to come in and clean up after them not once, but twice. In the dining room, which was not part of the job, we had open boxes packed with all of our wall hangings which are now covered in dust from the sanding. Still finding splattered paint throughout the house. We go to the house on weekends to pack more items and arrived one morning to find the front door wide open. They helped themselves to ALL of the beverages we had left in our refrigerator. Obviously, there is very little, if any, communication between the office and the team. Very little respect for customers or their property. Please don’t get sucked in by the nearly 40 pages of testimonials and the salesman’s glorified pitch, which is what happened to us."
Cindy B on October 2019