Get matched with top egress window installers in New London, CT

"Everyone from sales, support staff installers were very nice and attentive to getting the job done correctly"

Groundworks is the North America’s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect and improve their home.

"We are pleased with the window well covers.  They can lock from the inside which is an extra security feature.  I have a better piece of mind that animals and children will not fall in the window wells and get hurt. <br />"

"Outstanding professionalism and workmanship from start to finish. Windows were made to order and work and look great."

"From my initial call to the completion of the job, this was one of the best customer service experiences i have ever had. They were well prepared to discuss all of our options, courteous, professional and on time. We had a drain installed, a whole basement dehumidifier and new bilco doors installed. They did everything they promised and the technicians were polite and very professional. One of the doors arrived with a scratch and we didn't even have to ask. A new door was ordered and installed. I would recommend this company to anyone."

"Went very well but the next time I will know to explain exactly what I want right down to the trim."

"From the first meeting with Wayne, to discuss the project, to the final walk through, this company was personable, professional and completed quality work. Jim, Katelyn, Jake, Ben, Pat, Roger and every other crew member, were easy to communicate with and went above and beyond to accommodate us with any changes. I appreciated the insight and experience, from Jim, when it came to variations that would make things look better than the original plan. Overall I would trust and hire Better Built Basements for any and all renovations, as well as refer friends and family. Well done!"

"We purchased and had installed 8 Basement windows. The quality of the installation and follow thru by the owner, Claude, was excellent and exceeded expectations. On the day of install, they were on time, they explained what they were going to do and what they needed (water & electricity access), and went to work. They showed us the first install to make sure all was OK, and once we approved it - they moved to do the other 7 windows. On completion in our walk-thru inspection, jake(?) pre-empted our question on a line crack on the inside pane of one of the windows and explained to us - they will take care of it. The fact that they "pre-empted" our quality question was impressive and always a good sign of a quality provider/install team. We were so impressed with their install and their leadership's quality overview of the installation - that while we were not looking to replace the cellar door right now - we decided to get a quote from them for it - so we will add a cellar door install review on them here - if we move ahead with their quote/delivery terms. SUGGESTIONS to others looking for basement windows: 1. Buy "Direct" from these folks vs going thru your contractor. We are doing total reno on this home, and found a good contractor, but somehow on this project - he dropped the ball here on paying the deposit to these folks right after we paid him, and his delay in putting our deposit down with these folks - brought unexpected and unnecessary delays. So learn from us, and buy/contract with these folks directly. 2. Type of Windows/Flexibility - We are trying to do a total reno, but keeping honest to the original home - which had old style type of cellar doors and those took a bit longer, so check with these folks on delivery times on the type of windows you want, and if you are flexible on the type of window you want - they may be able to provide you with different delivery times. 3. Labor Shortages/COVID - If you, like us, are doing any type of renovations, you need to make sure you find quality/reputable providers, but be mindful that labor shortages and COVID waves - like the one we are starting to see again in CT - can unfortunately bring additional delays to your order. Our new HVAC system install with another provider took close to 4 months, and even a simple item like an ocean blue sofabed took 3 months - and these are only a couple of examples of some of our challenges in this Reno during this COVID/Labor Shortage time."

"The contractor contacted me within several days of my initial phone call to let me know the salesman would be in touch. I met with the salesman who had a great deal on a quality product and easily outbid my previous two estimates with other companies. The saleman was a little agressive and almost condecending in his sales approach, but being the value that it was I chose the company anyway. The product was excellent although I am not sure the warranty was as good as the competitors' warranty offers. The installers were wonderful. They were friendly, professional, precise in their work, and quick. They also took great pains to work around my schedule and clean up thoroughly when they were finished. The only reason I would not hire this company again is because of the salesman."

"I have a 2 story 2000 sq ft home with attached garage. They showed up in the morning (as they said they would), removed the old shingles, replaced part of the wood underneath and flashing on the chimney, installed the new shingles, and cleaned up everything. All done in one day. Then entire process (requesting a quote and having the work done) took no more than 10 days. Very pleased. Would definitely recommend them."