Michael & Son Svc Inc
Michael & Son Svc Inc
Customers say: Super punctual
50 years of experience
Michael & Son is family owned & operated and has been servicing the Virginia, Maryland and Washington DC area for over 30 years. We take great pride in providing our customers with the highest quality plumbing services. Our professional and courteous staff are here to help you with whatever projects you need to get done.
"Dear Michael & Son Customer Service Team, I am writing to formally express my disappointment and frustration with the lack of service I received today. As a customer enrolled in your Unlimited Service Plan, I expect timely communication, reliability, and a basic level of professionalism. Unfortunately, today?s experience fell well below those expectations. The service provided was inadequate, and the lack of follow-through and responsiveness was unacceptable?especially for a customer paying for a premium plan that is advertised as offering priority care and peace of mind. Being on the Unlimited Plan was a key factor in my decision to continue doing business with your company. Experiences like this call that decision into question. I did not feel valued as a customer, nor did I receive the level of service your company promotes. I would appreciate a follow-up to discuss this matter and understand how you intend to resolve it. "
Gerard H on February 2026
Michael & Son is family owned & operated and has been servicing the Virginia, Maryland and Washington DC area for over 30 years. We take great pride in providing our customers with the highest quality plumbing services. Our professional and courteous staff are here to help you with whatever projects you need to get done.
"Dear Michael & Son Customer Service Team, I am writing to formally express my disappointment and frustration with the lack of service I received today. As a customer enrolled in your Unlimited Service Plan, I expect timely communication, reliability, and a basic level of professionalism. Unfortunately, today?s experience fell well below those expectations. The service provided was inadequate, and the lack of follow-through and responsiveness was unacceptable?especially for a customer paying for a premium plan that is advertised as offering priority care and peace of mind. Being on the Unlimited Plan was a key factor in my decision to continue doing business with your company. Experiences like this call that decision into question. I did not feel valued as a customer, nor did I receive the level of service your company promotes. I would appreciate a follow-up to discuss this matter and understand how you intend to resolve it. "
Gerard H on February 2026
