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"Amazing company and very fast response. Will 100% use again when needed"

"The job (replacement of a small wooden deck and several trim boards on the house exterior) was scheduled quickly and done fast and very well."

"Our fence looks incredible! They came swiftly to do the work, and we still get compliments about how great our fence looks. We liked working with Henry. The first issue arose when the fence exceeded the quote and contract that we signed. We weren’t told this until the very end of the work, which was not great to say the least by an additional 20%. We knew there was some flexibility in the price, but it would’ve been nice to say, by the way, we’ve exceeded the estimated price and expect the final price to be in this range. Lastly, we also had issues with our gate hinges and called them back 3x until it was finally fixed. It was difficult to get them to come back out even though we were under warranty, and we encountered issues with their customer service and communication. We would probably still use them again for another fence but would only communicate with Henry."

"Better Built built a deck for me and I couldn’t be more pleased!! The gentleman was kind, on time and had great knowledge of construction. My deck looks AMAZING!! GREAT overall experience!! I will definitely use them again and refer others to them! "

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"We have been planning to upgrade our deck from lumber to composite TREX for quite some time and FA Outdoor Spaces was the only company that offers three options for decking- refloor, facelift and new deck. Brandon Campbell and Brandon Wheatley who assisted him, understood what we were looking for an provided a proposal to upgrade the flooring, railing caps and steps by replacing the wooden boards with TREX , reinforce the foundation of the deck and steps, and re-finish the existing railings to retain the original aesthetic of the deck with a modern flooring. The cost was reasonable and there was clear communication on necessary safety improvements required to make the deck last for a long time. Veronika as project manager ensured that the work was planned and scheduled for an on time completion. Veronika’s communications were timely and detailed. She made sure we were fully satisfied with the finished work and took the extra steps to ensure the end result was perfect. The crew is very knowledgeable and hardworking and they worked through some bad weather days safely to get the work done. Very satisfied and highly recommended."

"5-Star Review for Ellis Construction LLC – Outstanding Work and Professionalism! I recently had the pleasure of hiring Ellis Construction LLC, owned and operated by Mr. Patrick Ellis, to complete a much-needed structural repair on my upper deck and tiki bar. I had no prior connection to the company, but after reading numerous positive online reviews highlighting Mr. Ellis’s hands-on approach, 20+ years of experience, and pride in craftsmanship, I decided to give him a call—and I’m incredibly glad I did. The project involved replacing a critical 6x6 support post that had rotted at the base and was causing the deck to lean. As you can imagine, this situation had me seriously concerned about both safety and potential long-term damage. Mr. Ellis understood the urgency and approached the job with confidence, professionalism, and care. From start to finish, Mr. Ellis and his assistant were prompt, courteous, and incredibly knowledgeable. He took the time to cut out the old concrete, inspect and secure the footers, and replace the post properly—restoring both the structural integrity and my peace of mind. The quality of his work and attention to detail was obvious. It’s clear he takes great pride in what he does, and he’s not satisfied until the job is done right. It’s rare these days to find a contractor who is as skilled, honest, and personally involved as Mr. Ellis. His friendly demeanor, clear communication, and deep expertise made the entire process easy and stress-free. As of July 2025, the work has been completed and I couldn’t be more pleased with the results. I highly recommend Ellis Construction LLC to anyone in need of deck repairs or general construction services. If you want the job done right by someone who truly cares, look no further than Patrick Ellis."

"Deane and his team did an outstanding job with installing my deck (12’x24’composite Deck including (2) 3’wide staircases). Deane and his company provided the full customer service from the beginning to the end of the project. During my initial project phase of getting contractor quotes, Deane provided some useful recommendations on the initial deck design layout including the relocation of the hose bib, which if not moved, would have been inaccessible from under the finished deck. My other deck contractor quotes did not include this observation and recommendation. In addition, Deane also recommended finishing the perimeter under the deck by removing the sod and replacing it with a foundation consisting of a weed barrier, crushed gravel and a 4x4 treated timber around the deck perimeter to give it a more finished look under the deck. Once I selected Deane and his company to build the deck, Deane kept me informed along the way with respect to the project schedule. All aspects of the project were handled by Deane including providing the necessary HOA documents and sample decking materials for the approval process, acquiring the necessary county permits and inspections and finally answering all of my questions as the project progressed. The quality and craftmanship of the deck build are outstanding. I would recommend and plan to utilize Deane's company, Berith Builders, for my future home improvement projects."

"I’m very pleased with Edwin’s work ethics, since our first meeting until the end of the project he kept me informed of all aspects of the project, his attention to detail and professionalism made me feel very comfortable. I appreciate his input on what materials will work best for my patio. Everything that he mentioned in the contract was completed and well done. Thank you Edwin for making my wife’s dream patio come true."

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"