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"Very responsive and did everything that I asked for."

"We couldn't be happier with Dave's overhaul of our fireplace. His attention to detail, and commitment to excellence. We feel so lucky to have found him after another contractor flaked out on us. He came to the rescue & did whatever it took to get the job done on time and on budget. He is highly skilled and capable. Several times during the job he suggested things that would enhance the finished product. In doing so he created more work for himself. These upgrades probably added a full day of additional work. He didn't change the cost for the job, he just wants his customers to be happy. His attention to detail and cleanliness blew our minds. He spent a full day getting the room taped off to prevent dust from spreading throughout the house. A full day!?!? And it paid off when the work was done...we're not even hiring a cleaner. More than anything Dave's got a good heart, my wife and I genuinely enjoyed meeting and working with him. (Note: no AI was used in writing this review!)"

"I had reached out to Derek and he was extremely responsive and very helpful in his suggestions. He is very knowledgeable and had all the tools to fix our garage door and the shed door which needed fixing. He is very punctual and stuck to the time of the appointment. I will definitely reach out to Derek for any future issues and projects. Definitely recommend him. Thanks Derek, much appreciated!!"

"They were a no show for an estimate appointment."

"I can't say enough about John, Gary, and the team at Busy Bee Construction. They took on a big project transforming my horror of an overly-large primary bathroom into a beautiful, new bathroom plus an additional study. They were clear, communicative, and knowledgeable, and they did exceptional work at a very fair price. I would absolutely work with them again (and definitely will!). These guys are the real deal."

"Highly recommend! Josh came gave us an estimate for our hot water tank replacement with financings and everything went through and the next day Sal came out, great worker knowledgeable explained everything step by step. Friendly and a dog lover! Just great work and respectful good hard workers!"

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

"Nick was professional and honest about the diagnosis and cost estimates of our AC problem. He offered helpful tips to avoid the issue. It was a very positive experience. Thank you!"

"It went great! They were very responsive and the people who work there are very helpful and pleasant. I would highly recommend them to others."