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"Did a great job from hiring landscape architect, responding to HOA comments and getting the yard graded, sod, and plantings. Their associated company installed the irrigation system and did a great job. Mark did a great job in listening and giving us what we wanted."

"They are very professional, keep you posted weekly on your mowing progress and do a fantastic job!"

"Excellent detailed quality work. Project completed on time. Beautiful work!"

"Customer Review: Great Lakes Solutions, LLC Three companies came to give us an estimate, but Bobby Lester—president of Great Lakes Solutions, LLC—stood out from the moment we met him. Even before seeing his quote, we knew he was the one we wanted to work with. Why? Because he was simply a pleasure to talk to. He didn’t push his company, nor did he speak poorly of the others. Instead, Bobby explained the work that needed to be done in a professional and friendly manner. He said he’d work up the numbers and send them to me the following day—true to his word, he did. I asked how long he had been doing this kind of work, specifically fixing patio pavers and re-sanding the joints. That’s when he shared more about his company, and it only added to our confidence. We already had a ballpark figure in mind for the job, and Bobby’s quote landed right within our expectations. My husband and I couldn’t be more pleased. Great Lakes Solutions, LLC is now our go-to company for all landscaping needs."

"Worked with John and his crew a few years ago in 2012. Spent a significant amount of money on a paver patio with Kichler LED lights. The lights were expensive and under warranty for 15-years. I was told personally by John that *if they ever fail, just call and we will be over to replace them*. In March of 2018 I called and reported a light that was failing. John told me to put a piece of blue painters tape on it and that although they were busy, would be over as soon as they could. Over the next few months I followed-up with him as the light then completely failed. He guaranteed me that the light is still covered under the Kichler warranty but that they have been so busy that they have not been able to be out to replace. I asked if he would at least be able to get to it before the snow flies in 2018 as it was already October, and he said *yes, just give me your cell phone number again*. Never heard from him or his crew. In March of 2019 I started contacting him again as the blue painters tape is still on the failed light. I tried texting his cell phone and left him 2-3 messages on his answering machine at the main number of his office. It is May 22, 2019, and he has yet to even acknowledge that I called him or have an open issue. Finally, this past weekend I reached out to his vendor that he used to purchase my Kichler lights from, and they honored the warranty. I ended up pulling and replacing the light myself, but the light was at least replaced at no unit cost. While the crew was here and working they did a nice job. I paid for many lunches for them and treated his crew with absolute respect. I even left a cooler full of drinks out in the yard each day before I left for work for the crew as the summer was brutal that year. I opened my yard and patio up for any number of people that he wanted to bring over to show as a reference for sales that he was working on. This is the respect and courtesy I got in return. Very poor professionalism on Johns part. He knows better than to behave like this. He literally ignores the calls. Did not even bother to call me back and say, *sorry, been beyond busy, but we did not forget you*. Even though it has been 14-months and you would think that even the busiest teams would have found time to work in a light repair, I could have been given the courtesy of a reply. Very poor, John!"

"I tried contacting them for commercial project. I had a reschedule with twice due to personal matters in their end. They did not show up the third times. Never call or notified me. The phone number and the Bio was not real."

"Zane and his helper removed a big, old, eyesore oil tank from the basement. I was told it would have to be cut up in order to fit out the door. Zane quoted the job accurately based on discussion and pictures, showed up as scheduled and did not only a fantastic removal job (without damaging anything), but also did not leave a mess. They brought a shopvac! The area looked so much BETTER after they left than when they arrived. I wish every contractor I hired was as professional as Zane. My experience working with Zane was extremely positive. I cannot recommend him enough and would give him a 5+ star if I could!"

"I hired this gentlman 3 years ago to do my tuck pointing aroung my house , chimmey work and to redo my front proch stoop that had to be rebuilt. It was $5300.00 for the job . It took 2 days to complete. The front proch is now breaking up in small areas. I talked to ruscil about 2 monthes ago and texted the pics to him , told me he would come and look at and he never did. I made a complaint to the BBB , they closed it out due to no response. My next step is to take him to small claims court. I am doing that by beg of next month. I work so it is hard for me to get to the court in the m-f to them. I just wanted him to fix this. I dont think this was a hard request given the amount of money that I spent on this."