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"On 10.23.23 I hired Shamrock Chimney, address, 3 Mountain St. E, Worcester, MA, 01606, telephone: 508.433.0609, to clean my chimney; upon inspection of the chimney, I was told that the cement crown was damaged and needed replacement, as well as resetting loose bricks at the top of the chimney. The total cost for this work was $1,500.00. This work came with a Lifetime warranty on the 2 steel rain caps, and a 5-year warranty on the masonry. On Feb. 10, 2024, I called Shamrock Chimney and told them that the caps were moving out of place on top of the chimney, tilting as they might be ready to fall off. I told Shamrock's representative that I was fearful that the caps could fall down damaging my roof and cars, or injuring someone walking into my house on the walkway below. Shamrock told me that someone would be out to ensure that the caps were properly secured - however no one from Shamrock came out. After nearly 2 months with no response from Shamrock, on April 4, 2024, I called Shamrock"

"Will review after work is completed"

"Rich and his team were fantastic to work with! He was very responsive to all my questions and even came out on a Sunday to look at the project. Our chimney looks beautiful and they were able to accommodate our tight timeline. Price was extremely reasonable compared to the other quotes I received. Hire Rich and his team for your next masonry project. You will not be disappointed! Highly recommend. "

"The communication was horrible. Had no problem responding when they wanted the down deposit and cashed it in right away. Did not hear from them for over 5 weeks after endless phone calls and texts. When they finally answered didn?t have a single idea who we were. The eventually came out, the work was good. But don?t believe the constant ?are we losing our deposit for nothing?, was worth it."

"Superb there craftsmanship in the mason trade speaks values they are very special I am having them do a new project also."

"Did an excellent job, quick job and communication, and reasonable price. Would recommend for anyone in need of concrete walkway/stair services."

"Replacing a roof is not cheap - and it’s not exactly the most fun thing to throw a lot of money at (versus, say, a new bathroom) . AEM (Kevin B. in particular) made this not only painless, but even pleasant. We got three bids - Kevin B. from AEM was the only one that bothered to actually visit our house, meet with us and explain the process. The other bids were just emailed in, apparently using some imaging system that let them measure our rooftop. AEMs bid was not the cheapest of the three, but it was absolutely competitive with the other two - and, because of Kevin’s walking us through the process, we felt much more comfortable having them do the project. Communication as we were getting closer to the day was very good (I work at home - so I knew I’d have to take the day off given the noise). There were a few unavoidable weather delays - Kevin always kept me informed. On the actual day, the team was here early - as was Kevin - and the whole process was done in a day. Something really cool - they had to get into our yard through our neighbor’s back yard (with his permission, of course!) - as a gesture, they raked his leaves! They also cleaned our gutters while they were up there doing the roof. After the fact, the cleanup was perfect - our back yard was spotless! Kevin and his colleague also did some great work repairing our soffits. Anyhow - I don’t think we can recommend AEM highly enough - they care for their customers - and made this as painless as possible. We are very happy with the results. Thanks Kevin and team!"

"We could not be happier! They came highly recommended and his work surpassed our expectations… Even finished the job a week before it was promised! They showed up every day at 7:30 AM and worked until 8:00 pm… very professional and friendly. We have already recommended them to our friends and family and he’s coming back to do masonry work on our chimney… you will not be disappointed!"

"It’s never a good time for your roof to start leaking, but if it’s going to happen, you can only hope to find a roofer like Mighty Dog Roofing of Rhode Island. We bought our house a couple years ago with the knowledge that we’d need a new roof soon. Sure enough, this spring, rain started coming in through our bathroom ceiling. We put a bucket out, and started making phone calls. One of those was to Mighty Dog Roofing of Rhode Island. Within a couple hours, they were at our house, placing a temporary patch, and talking us through the work we’d need done. They sent up a drone to take pictures, and peeked into the attic. It was the beginning of a truly exceptional relationship. Here are three reasons we loved working with Mighty Dog: Patience! The guys never got tired of answering our endless questions, or explaining the intricacies of roofing materials in laymen’s terms. We were never made to feel rushed, or silly for wanting to know more. Education! You know what we didn’t know anything about? Roofs! You know what we know a ton about now? ROOFS! Jonathan and Andrew spent a lot of time talking with us about ventilation, snow dams, shingles, chimneys, gutters…I could go on. But they made sure we understood the project, and could make informed decisions about it. They love what they do, and it shows. Competence! They know their stuff. They were well-prepared. They shared realistic timelines. They used great materials. (Our Owen Corning shingles look so gooood!) At all times, they showed skill and enthusiasm for our roofing job. And one more big reason to love them?! Care! Big home repairs are a vulnerable moment, but Mighty Dog took the fear out of the process. They communicated generously. They showed up for the install with an amazing team. They spoke with neighbors on our crowded street to make sure that no one was inconvenienced by vehicles or errant nails. It’s one thing to be able to install a roof, and another to make your customers (and their neighbors!) feel like a valued part of the process. Highly recommend Mighty Dog Roofing of Rhode Island!"