Get matched with top kitchen designers in Northborough, MA

"We hired Lana Nguen to design a fireplace. We have a tricky space between two windows in a two-story living room, and we wanted someone professional get the fireplace right. We made our expectations very clear â design a fireplace and provide all measurements. Lana agreed, but as we later learnt she never measured the space (point A to B, from window to window) and relied on some device, which as she later admitted â is inherently incorrectâ . She indicated all measurements on the drawing, but never told us, her clients, that her measurements are approximate, and we had no clue. If this is how you do business, it is fine, but either warn your client or donâ t include measurements at all and let someone knowledgeable figure it out! We gave Lanaâ s documentation to a stone company, and they fabricated and installed a marble fireplace, which is too big. It is stuck between the windows and is clearly out of proportion with the rest of the room. I am heartbroken every time I look at it. It was supposed to be the centerpiece of the house. It was very costly, and the redo is a fortune! We had a Zoom meeting with the firmâ s owner, Jonathan Gordon, and he was so rude, pointing his finger and screaming at us! He blamed everyone but himself and so did Lana Nguen. Eventually, Jonathan Gordon stopped responding to our emails, which only proves that this firm is absolutely unprofessional and unwilling to fix problems when they arise. Itâ s a shame such companies exist! STAY AWAY from them! Lastly, let me point out that Lana Nguen found the design of our fireplace on Pinterest and reproduced it, so we found her neither creative nor competent."

"David Flynn was responsible, on time, did excellent work, very courteous, very thoughtful too... A great collaborator, and did a wonderful job in my kitchen! Exceptional work and we are happy with the outcome!"

"Hard working got the job done efficiently they cleaned up after themselves and I got exactly what I was looking for."

"I hired him through Angi, and was really happy with his job and knowledge. He has a lot of experience and know what he is doing. Will fully recommend him and hire him again if I need to do another job at my house."

"For the first 2 years, their M.O. is to communicate mostly through their online portal and email. Face-to-face communication is not something that they regularly schedule and asking them to do this has been met with no communication. In the first 2 jobs, their work was 'fine' for what they did with the exception that they didn't do what I asked and had to come back again to fix things (though they made some cuts on bushes that they were asked NOT to cut). This year, I tried again to communicate with them, but they were open to the job only through email and their portal. My attempts to speak with them were met with, literally, 'You should find someone else to do the work'. This year's job included 2 houses - one for my brother-in-law who is very ill and can't do the work he typically does himself. I thought that Twins Lawn Service would be more willing to at least do that job (a very small one), but again - they wouldn't even schedule it since I asked that they speak with me directly to understand the job. Buyer beware; call them at your own risk; I won't do that again!"

"Roberto and his crew did an outstanding job! We usually do all of our hedge abs shrub trimming ourselves, but with a few other projects going on we hadn’t gotten them all season long and they were seriously overgrown. Since we COULD do it ourselves, we had a limit on what we were willing to pay, so we were getting several quotes … most of which were higher than we had hoped. Roberto worked with us on the pricing, which was good news because now it was off of our plate! His crew was there the early next day … fast, friendly, courteous, conscientious and neat! We are now looking to have Roberto and his crew back to take a few more projects off of our plate too! If you want a great job, at great price, by a great crew … we highly recommend Roberto’s Affordable Lands aping!"

"Phil and his team did an amazing job on our walkway. From start to finish, he was professional and easy to work with. I would highly recommend Phil for any walkway or hardscaping work."

"After several attempts to just hire Golden Hill Landscaping & Construction (during a bid process), I finally did. The rates seemed comparable, at first. However, there were many projects to be completed at my deceased mother's house. Because I am disabled and not able to get to the property, I couldn't see how badly I was taken advantage of. Not only did I pay for a job they did not do, I also paid for another job that is unfinished, plus a french drain that is causing a sink hole, and the buried equipment is now above ground. All 3 of these projects pose safety risks. The french drain collapse is only a few months after installation. After bringing these issues to the owners attention (the unfinished project I'd requested be completed for months), the owner began ignoring me. When I mentioned that litigation was going to move forward, the owner said he'd look at the work that week then blew me off again. When they actually do work, Golden Hill's quality of work is atrocious and will need to be fixed. They broke the house vinyl siding when cutting down a tree branch and refused to fix it. I hired a contractor to fix that. They will overcharge (snowplowing is expensive), take advantage of you if you are a senior or disabled, and will try to get paid without working. They should not be in business and allowed to take advantage. I now have to pay someone else to fix their work, finish their work, and do a $375 job they never did. They've been paid over $10,000, with more work to be done at multiple properties. They agreed to do a quote at a second property, then never showed up. One would figure, with that kind if business, a company would want to perform quality work and respond to a dedicated customer. Aroldo at Golden Hill Landscaping & Construction will do a poor job or not at all, blow off appointments, ignore requests, and refuse to fix problems. He will, however, not hesitate to pick up a check. You should not ever hire them. If you do, be prepared to throw money away."

"Tess is fabulous! She worked hard to find my "style", she was flexible and knowledgeable. I will work with on more rooms in the future!"