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"Our First Clean was wonderful! We were so very impressed! Then we were assigned another family member to clean our home along with another person. Things were ok for several months, not stellar like our initial clean. Things left undone or lightly cleaned. And we were in contact with them to let them know when things fell short. We have extensive hardwood and from the beginning gave very specific instructions to how the floors were to be managed. Unfortunately-- a vacuum, with likely a beater bar was used on the wood, ruining about 500 square foot of flooring with hundreds of scratches. The cleaner didn't even realize this was occurring and went about her way cleaning the whole area and damaging the floor of a very large room. To top it off, to our mistake of allowing the company to continue, they scratched more flooring in another room about a month later. Ugg, we were speechless... In order to complete the repair had to have a mover come, a flooring company come, and then a mover again in order to get the room set back up. While Golden Rule did pay for the repair, they weren't caring enough to prevent it a second time. We were out of use of our bedroom for several weeks while getting this all corrected. The frustration and inconvenience of this incident was huge. We would recommend staying clear of this company at all costs. While it may seem they are local to St. Louis, apparently they are based out of Springfield IL having perhaps one local person. The phones are a bit strange as you aren't sure who you are calling or being forwarded to. And there seems to be some confusion over who handles which calls. Overall, a regret. Had we been assigned the first person, we would have likely been in good hands. -- Again we recommend AVOIDING this company."

"Mary from Lady?s Pro Luxury Cleaning did an amazing job! All of the floors looked beautiful. We are very happy with the whole house a well as the windows. "

"Empty home needed cleaning before move in. Fridge was not completely wiped clean inside, inside of kitchen drawers not wiped clean. Stainless steel appliances smeared outside. Maybe instructions were not clear."

"Dani and her partner were here to clean our home on Wednesday, 4/9/25. They did an excellent and thorough job. I also appreciate that the company will reschedule if needed."

"Professional, Reliable, and Spotless Every Time! We have been using [Company Name] for our commercial cleaning needs for the past year, and I can confidently say they are the best in the business. From day one, their team has been punctual, professional, and incredibly thorough. Our office has never looked better ? floors are spotless, restrooms are immaculate, and every surface shines like new. What really sets them apart is their attention to detail and the pride they take in their work. They do not cut corners, and it shows. They are also flexible with scheduling and have gone above and beyond during high-traffic times or special events. If you are looking for a cleaning company that delivers consistent, high-quality results and treats your business like their own, look no further. Highly recommend!"

"Exceptional cleaning! Had a house that needed cleaning to sell. The crew came in and made the house look new! Even extra touches! "

"This ?Pro? was very unprofessional. He rescheduled multiple times, asked to be paid for 2 lawn cuts at once, then asked to be paid again before the second cut was complete. He had excuse after excuse. He didn?t blow any grass off the driveway. He cut with the mower facing my house, clogging up my air conditioning unit, which resulted in a service call needed to fix it, on the hottest days of the summer. "

"Everything went as promised."

"Charlie and his crew were professional. The job was done on time. He does great work. I would use him again. I was happy with the work he did."