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"We are incredibly grateful to Pedro Galvan and his team for stepping in during a moment of urgent need. When our hot water system suddenly failed, leaving us without hot water for daily essentials, Pedro responded with a level of professionalism, clarity, and compassion that is truly rare. From the very first call, Pedro was attentive, transparent about pricing, and committed to solving the problem quickly. He provided us with the most cost-effective and honest quote out of several we obtained—and, even more importantly, was able to come almost immediately when others could not. His workmanship was precise, efficient, and tidy. It was clear we were in the hands of someone who genuinely takes pride in his craft. In a world where so many service professionals overpromise and underdeliver, Pedro Galvan delivers exactly what he promises—and does so with warmth, integrity, and a deep respect for his clients. We recommend him without hesitation to anyone needing plumbing services."

"I had a great experience with them. They did a tankless water heater for a fair price and helped install new water lines for my espresso machine in my cafe. Would recommend to anyone who needs the job done right!"

"I had a great experience with Sergio. He did a great job! He was knowledgeable and very professional. I definitely will continue using his plumbing services whenever I need it."

"Not only does Jeremy provide high quality workmanship he shows up on time if not early. I would recommend him for all your plumbing needs. "

"Al Navarro has done many jobs for us spanning over 20 years. He renovated nearly every room in our previous home and is well on his way to doing the same in our current home. This most recent project was to install nearly 1300 sq feet of luxury vinyl tile flooring over existing ceramic tile... He first spent days applying multiple coats (with smoothing) of a thin mortar over the tile regions to establish a smooth and level base. He also removed all the existing baseboard. On top of the mortar surface he placed a layer of thin plastic sheeting (flooring supplier recommended) and then carefully and methodically laid all the vinyl flooring... He set up his saw arrangement in our garage and custom cut many of the floor pieces to ensure the best look for the new floor... Al is an artist with tools and he even went so far as to use a special saw to cut neatly beneath the door jambs such that the new flooring went under the jamb rather than just up to it... He also did custom work around showers and bath tubs, and around doorways, to offer the best looking transition from the floor to those structures... He then purchased and painted new wide baseboards at his facility and brought them to our home to be cut and installed with great precision. As he has done with all our previous projects, Al did a masterful job of installing this beautiful luxury vinyl flooring over a large portion of our home. We couldn't be happier and we highly recommend Al for this type type of home improvement and for just about any other home interior type project folks might be looking to accomplish!!!!"

"Better Water Heater installed our tankless water heater incorrectly, creating a significant safety hazard for our tenant, an African American family of 5 with 3 small children. After a contractor from AHS reviewed the installation, they confirmed multiple issues, including code violations and fire risks. Major Problems with the Installation: Unsafe placement in a closet - The condensate has no proper drainage, which could lead to mold, rust, and fire hazards. Improper use of an evaporator pan - This pan is not intended for water heaters, creating a fire risk in an enclosed space. Oversized unit for our home - The Rinnai RU160iN is designed for larger homes. It's far too big for our 1-bed, 1-bath house, making it inefficient. Insufficient gas line - According to AHS, the gas line is too small to support this oversized unit, which could lead to gas flow issues or even pose a fire hazard. The city won't allow this installation to pass inspection because the gas line doesn't meet the required capacity. Permit/code violations - The installation was done without a permit and violates multiple building codes. When we confronted the company, they insisted their work was done correctly. Their "solution"? If we wanted the job to be done legally, we would have to pay for both the permit, their time working with inspectors, and additional costs to fix their mistakes--$995 for a bigger gas line to support the oversized unit. On top of that, they quoted us $585 for permit costs, even though the city building department told us the permit fee is only $150. Bottom Line: If you want a safe, legal, and code-compliant installation, DO NOT trust Better Water Heater. They cut corners, refuse accountability, and expect customers to pay extra to fix their mistakes."

"Would not recommend them to anyone. We had the worst experience with these guys. Scope of project: kitchen complete remodel, replacing carpet flooring with vinyl tile flooring , redo electrical for kitchen area only cost: 100K+ what went to plan: - kitchen demo - made one nice dry wall - setting up and framing of the kitchen area what went wrong: - communication/scheduling : we would never be told ahead of time when work was being done. Sometimes there would be days stretches where no one showed up and then guys would show up randomly on a Sunday morning. At the start of the project we told them we were going to move into the back half of the house, so just have that clean. We moved into trash and debris everywhere. They also saw a vinyl strap , strapped to our tree, tied to our neighbor's fence (it was there keeping the fence up as the tree was leaning into the neighbors fence). In their brilliance, they decided to cut the strap and use it for themselves. How did we know? we found it on our roof, used to tie some electrical conduit. Who the heck does that?! We should've cut ties at that point, it was just the start...if we only knew. But we gave them the benefit of the doubt...but things kept going wrong. - Kitchen cabinet install was not leveled, we end up telling them to not bother coming back and we installed the whole kitchen ourselves (re-leveling the base cabinets, putting on the hardware, installing the cabinet doors. - broke several custom panels (to their credit, they did pay for the reorder) but we ended up installing it ourselves , which we were never offered refund the labor. - the kitchen counter was not leveled, we also had to redo it ourselves in order for the independent countertop guys to install it. - cut hole for electrical switch too big, huge gap now in our org Eichler panel that is not repairable unless we replace the whole wall. - cut hole in wood beam ceiling too big for ceiling vent even though they had the manufacturer's specifications. tried to fix it, but it looks terrible. - lied and said they had experience installing lux vinyl tile. They didn't. The flooring , which is supposed to be new, looks like flooring that has been there for years and hadn't been replaced. It was discolored, uneven, not leveled, and not even lined up. How can you mess up lining up squares? Our sales person Joe ,came and made excuses after excuses , telling us " no one can install it better than them" , that this is the "best" we'll get. I cannot believe he could look us in the face and say that. We ended up requesting 1500 back, though for us to reorder redo the tiles for the kitchen will be 3K+. - as a last F you to us, they gave us the bill for the permit fees which includes a 3% of project cost recycling deposit that is 100% refundable if they just do the paperwork and let the city know where they recycled the demolition material. Our kitchen project was 80K and so it was $2400. Guess what, they "never heard of this" and have no proof of where they recycled the material and so cannot get the refund. I have no idea where they dumped the material.....and we're out 2400. The best thing about this project is finishing and NEVER having to deal with them again."

"Excellent. Two employees did the job. Nice guys. Very polite and they were able to complete a complex job on time. I would definitely hire this company if I ever needed a plumber. The guy who sold us on the job was extremely knowledgeable which is why I selected this company."

"Fantastic team of honest workers. They took care of every problem and logistics in a professional and timely manner. Extremely happy with the final product, would absolutely refer."

"Quite excellent with relatively affordable compare to other provider ( although still expensive ). I would recommend. Excellent service."