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"When Jean came out to clean out my laundry vent he discovered that the builder had never actually cut the hole for my dryer to be vented. Jean was so alarmed that this was an extreme fire hazard and against building code that he called his manager and asked if he could drill the hole and install my laundry vent line for me. Jean was so helpful and friendly and I thank him for saving my life!"

"Needed my dryer vent cleaned. When Ned called I explained to him that I had two 90 degree angles. He assured me he had all the equipment needed to handle this job. When the two men arrived my husband showed them a picture of the two angles in the vent. One guy didn't speak english and walked away. Didn't even want to look at the picture. The other guy who spoke limited english just told us to call his boss. We told him his boss had already assured us they could do the job. Now for all the equipment they brought - a generator that they couldn't even get started. We have an outlet out back and told them to use it. They then just put a small hose in the vent which was blowing air. I was in the closet with the dryer and could hear the hose as it came in. It stopped at the first angle and couldn't bend to go any further. They then left. I was also told that they would bag up any lint that came out on the lawn. Big surprise - there wasn't any. My vent is still clogged."

"Absolutely incredible work! The team at united group did an outstanding job repairing my chimney. Their professionalism, attention to detail, and expertise truly exceeded my expectations. The results speak for themselves?solid craftsmanship and a flawless finish! I was beyond happy to work with such skilled and reliable professionals. If you?re looking for top-quality service, these are the people to call! Highly recommended! ?????"

"Came when asked and worked quickly and cleanly."

"Our heater stopped functioning on Nov 27, 2023 and we called Petro who had done the maintenance on it before and replaced a motor two years ago. They were responsive and a technician came two days later. He worked for 3 hours without explaining what the problem was. Then said he needed to replace the motor. He fixed the problem and left without much explanation. Two days later a bill of $2500 came via email. No explanation, no break-down. I called 4 times over the last 20 days, spoke to 4 different reps and was promised that a supervisor will contact me with the bill details. Nothing happened. Irresponsible customer service and unprofessional behavior. They show all the symptoms of big, bureaucratic, and indifferent service company. I would not recommend Petro if you have options of more personalized services."

"They did a good job. They were professional and on time."