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"I had high hopes for Somerset painting. Their contract implies a detail oriented company who believes that preparation is key, and to that end, promise preparation and "hand sanding all woodwork being painted...all glossy surfaces must be scuffed to insure a bond...," "removing hardware including striker plates, door handles, and electrical covers," "drop ceiling fixtures," "repair severe dings in painted doors, trim and base using Bondo," "caulk all your seams as necessary." The quotes are directly from the contract we agreed to. This was a job that had two different crews assigned; and both crews made the same mistakes. Somerset painting relies on the use of subcontractors. There was no QA person actually overseeing the job, and that is were things went very wrong. My sense was that both sets of subcontractors were more interested in getting the job done quickly rather than thoroughly. The lack of "eyes on the job" means the painters do want they want, how they want, without oversight. Somerset painting relies on return visits for "touch ups" rather than getting it right the first time. I appreciate the owner inspecting and apologizing for the work. But, there is a disconnect between the "management" and the actual painters to the point that the front office offered to send back out the team of painters responsible for most of my grief to fix errors. So, what actually happened...If you walked into my house you would say it looked great; nice neutral color palate, freshly painted trim. But, the devil is in the details. It took their QA guy, three or four visits, and additional days of work to re-sand, repaint, and re-caulk. My previously painted white alkyl trim was covered with white latex, without any prep despite the fact that I asked for oil based trim paint. There are areas I can scrape the latex off with my finger nail. I basically got a white wash job. I am, two months after the completion of the job, finding door and window casings not completely painted, drips on walls and six panel doors. I have spent that last two months removing, cleaning, and replacing painted hinges, door knobs and striker plates. I haven't even started my floors yet. During the job, either my husband or I were present. I did, in real time, ask for remedial action from the painters if something was not done right. But, I was put in the uncomfortable position of trying to manage their work; around my going to and coming from my own work. Lastly, the most obvious faux pas: Paint and energy drink spills that required carpet replacement. Paint cans left on carpeting, open, without so much as a drop cloth underneath at the end of the day. A toilet plugged up. Bathroom sinks used for paint brush rinse out. Paint spots on the decking going into and out of my house; paint spilled in the garage where empty cans of paint were placed."

"Excellent company. Timely, good communication and very affordable while doing great quality work"

"Absolutely phenomenal work! The paint job on my basement ceilings and walls was flawless. The team was highly professional, efficient, and delivered outstanding results. Great value all around! I’ve recommended this company to many of my friends, and they’ve all been just as impressed as I am. Highly recommend!"

"Pasko is thorough and fair, able to work with my timeline and changes of plans. Quality work all around!"

"The service was excellent and the handyman was very professional and efficient and got the job done in a time manner. I am quite pleased and happy."

"It was fabulous work. The guys worked their tails off in the blistering cold to finish in a timely fashion. Overall greatly appreciated the end product of my renovation will most definitely use them again in future projects."

"Good - he is a very nice guy. He always came on time and always asked if I was happy with everything. He is trustworthy."

"The exterior painting project started ahead of schedule and the job was well done. Very happy with the quality and I would highly recommend."

"Starting delayed twice. Caused us to delay vacation once. Left within half hour of them being finished. Did not get to really examine the job till two weeks later. However prep was excellent. Paul did a marvwlous job of painting. Was a bit rushed on the last day due to weather. Only found one drip on the deck, no big deal. Quite satisfied with job, but should have planned for it earlier in the summer, rather rhan the fall."