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"I called late morning. The gal said she was out in her car, she’d call me when she got back to the office, by 3:30. 24 hours later, still NO RETURNED CALL. I had it cleaned by someone else, who was prompt and did a terrific job. The day AFTER it was cleaned, I got her return call asking to set up a time!"

"The service was great. I will recommend them."

"HORRIBLE CONTRACTORS!!! I have had contractors before and experienced some issues but this Anthony guy is very unprofessional and he is an absolutely nightmare! Not a single item was completed from the contract he and I agreed on and he took 60% of the contract amount and he stopped working the property. I had a property with some cosmetic work stuff and repairs which shouldn’t be that complicated. After he toured the property and gave me estimated time frame for 2 weeks. I know normally how it is not done with contractors so I asked him a few more times and confirmed if he could really finish it in two weeks. He was confident and said two weeks for no problem. After it has been almost 4 weeks, not even a quarter of work has been done and I noticed he didn’t even show up. He has so many excuses and complaints every single time when I contacted him. It felt like he was working for free which was not true. We agreed on 3 installment payments, 1st installment, before the job start about 30% of the total price, and 2nd one, 1/3 of the total price, and the last one at the completion of the job. After 2 weeks of work and not much of work has been done, he already requested for the 2nd installment. I asked him, the work has not been done 2/3 of the job, more over not even half way done. Anyway, he got upset and he wouldn’t continue the job if I didn’t pay. So I paid and then BOOM! He didn’t show up at work and when I asked him, his answer was it is too cold to work at the property. He made excuses and excuses and he said he will only come back if the heater is fixed. I did and texted him and called him. NO RESPONSE. Besides, his quality of work is horrible. He and his crew painted all over, light fixtures, light bulbs, floors, even bathtub. What kind of painter paint over the tub?! They simply didn’t even covered the parts not supposed to paint but they were so lazy and sloppy worker. They installed the brand new room doors, two out of three, didn’t even close properly and didn’t even use the shim. Installing the door is one of the basic carpentry job and he can’t even do that! I asked for the breakdown of the work and cost and no answer. When I confronted him for a few stuff, he just blah blah blah and repeating himself by making endless nonsense and not doing the job at all. Even if he does a job, not a good quality one."

"Until last summer, I'd been a happy customer of Cathy's basically for the past 7 years. Our cleaners have always been wonderful, our house cleaned excellently, and I never had any issues with the main office. However, since last summer - while our cleaner continues to be amazing - the office and management of the business has tanked. The office is non-responsive, doesn't return calls, and bills incorrectly and erratically. I'm tired of that and I'm done. It seems like the management must have completely changed, and or new staff is not trained at all. Either way, sadly, I don't have time for that. I half expect to be fighting with them over incorrect bills for the *next* 6 months even thought I've cancelled since I've been fighting with them about it for the last 6 months. Wish me luck."