Get matched with top deck or porch repairers in Olympia, WA

"Excellent work"

"Had them rip out the fireplace that was installed poorly in 1990. A bit costly, but I doubt a single handyman could have done it in a timely fashion. Done in 3 days start to finish. I was expecting some water damage, but it was much worse. Getting a exact price for the work out of them beforehand was impossible. Ultimately it cost $2500 extra do to having to replace more sections of the roof and support beans. They didn't pull a fast one, the wood crumbled when touched. Labor isn't cheap. Would hire them again because the work is solid. "

"Phillips Design was painting the exterior of neighbor's house. Because of an injury, I had been unable to finish staining a portion of one side of my house tha I had begun the previoius summer.. So, I wandered next door and spoke with one of the painters, Jude. Jude said it was something they could handle and took a look. He said he would have his father, Ben, send me a bid. Within two hours I received the bid, which was reasonable, and accepted it. I had the stain on hand and the next day day the job was started and completed. The cedar siding was weathered and took more coats than expected,. However, Jude kept at it and stayed until 6PM on a Friday evening to get the job done right. His commitment to perfection was admirable. The match to the previous work than I had done was spot on. I highly recommend Phillips Design."

"Wilberto and Oscar did a great job. They were on time, cleaned up the old wood trim and painted and caulked the new piece."

"James Millions presented himself as a General Contractor that would take on the full project. We specifically told him we were looking for one contractor to fulfill every trade - even if that meant subcontracting out. In the end, that's not what happened. They sent us emails, "we don't have anyone to do that - sorry about that". Their communication was lacking - pretty much only email - a day or so later. Several times, they were on vacation and not reachable by us or their crew that was onsite. The site crew was fantastic. The site lead did everything he could to get the project completed, to best of his crew's ability. In the end, we had to manage the project by finding many other trades people to finish the job. What was supposed to be a small project, has been delayed because James' oversold his ability/desire to be the General Contractor of our job."

"Difficult to start with a lack of communication. Once started, the project went over schedule due to lack of resourcing. Quality of work was poor due to wood damage caused by nail gun. Inconsistency in usage between nails and screws. Mistakes made were corrected however wood was not replaced which reflected multiple nail holes. Quality wood was not used consistently. Infrastructure and design was good."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"The deck built off my back porch is amazing. On time cost effective just all around happy."

"Modernized Exteriors seem to have built a decent deck for a decent price but in a somewhat sloppy and dishonest way. First, they left hundreds of pieces of debris including over 100 nails, screws, and other fasteners, and hundreds of pieces of the old deck lying around, including some pieces over six feet long, many with embedded nails sticking out. For months, nearly every time my daughters went out to play they came back with a handful of nails and screws. Second, the old deck had a notch through which the gutter downspout passed to reach the drain in the ground. Instead of cutting a notch for the downspout, they just tossed it behind a bush allowing the gutter to empty directly onto the deck. They promised a 12-month warranty, saying they'd come out to correct any defects. When I mentioned the disconnected gutter they initially said they'd fix it, but then ignored my follow-up messages when I asked them to actually do it. So they may not honor their promises."