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"PDX Custom Woodwork ruined our house and wasted our time and money. We spent $62k for them to spend 6 months demoing and painting. We didn't hear from Lina for at least 3 months of this, only the occasional text from Manuel. Even at their best, they rarely communicated with us and it was like pulling teeth to find out what amounts of materials WE had to order, including our own carpet/padding and tile cement, which is not standard. They also never visited the site or had a project manager overseeing the work being done. We had to beg them to come to the property and that still only produced a monthly visit, at best. Their workers came mainly on weekends so it's clear they were prioritizing many newer projects over ours. Ultimately, they barely completed $20k in work- of which, none of those projects were totally finished- and have done about THREE TIMES that amount in DAMAGES to our property, bringing the total to around $100-120k. They gave us half our kitchen cabinet doors three months ago then kept telling us the rest were on the way. Though all of the built-ins we hired them to redo were demolished, they never fabricated the new ones. We paid for all our flooring materials ourselves, which is not an industry standard, and they had the audacity to ruin them FOUR times. We shouldn't have given them the benefit of the doubt when they said they'd fix it. The patterned carpet was cut at an angle on every single piece and they ripped up carpet in places they shouldnt have, leaving us to buy and replace even more of it. Their "painters" got paint on multiple stained wood doors (including the front door and sidelights) that we were keeping, as well as every kitchen appliance including inside our garbage disposal, and in ALL of our brand new outlets and on the light switches. They also ripped a knob off of our oven range, dented all the doors on our new fridge, covered our kitchen chandelier and living room ceiling fan with paint and damaged our brand new fireplace that they were supposed to wrap in stone for us. They washed their brushes in our bathroom sink and left paint in rooms not being renovated. They made changes to another contractor’s city-permitted work between inspections, and without telling us even when we were on site. We had to correct them on measurements multiple times because they couldn't do it accurately themselves. This was maybe 1/4th of the work we wanted to bid from them. We wanted to be repeat customers, do bigger renovations, and go the long haul, but Lina and Manuel made it impossible. Our home has been unusable for half a year with nothing to show for it. Most of the work, including the over-sprayed paint job, will need to be redone, because it's spotty, has rough texture and the ceiling got the wall/cabinet paint on it in multiple areas. They didn't even seal our tile or countertops, which were the only things we thought they had completed, but didn't. Instead, we have to now file a complaint and hire new contractors, that know what they are doing this time, to finish the job."

"I would highly recommend Johnny and his team. From the start Johnny was able to give us a bid within our budget and was very knowledgeable. The whole team was top notch!! Everyone was professional, hard working as well as kind and respectful. They all seemed like family by the end of the project. Looking forward to working with all of these guys again."

"Ron and his crew were great They showed up on time every day and performed the work in a professional manner. Ron is honest and trustworthy. He helped us plan the project, guided us through the process, and was quick to respond when we had questions. We wouldn't hesitate to hire him again."

"I recommend grit Builders. Matt provided excellent design ideas while respecting my requests and suggestions for the remodel of my master bathroom. His subcontractors were professionally skilled timely and left the project as neat as possible at the end of each day. The project was delivered on time and within the budget and I'm very pleased with my new bathroom."

"Wow! The owner called right away and set up an appointment for the next day. His team came and fixed my plumbing problem quickly. They did a great job. They kept us informed and up to date. They left my home clean. I have running water again. I highly recommend them. Grateful, Toni"

"Started out well. Job started earlier than originally planned which was fine. Paid a third down to start job with understanding that rest would be paid in full upon completion. Everything was going fine until near the end of the job. After shower fixtures were installed I noticed they were the wrong finish from what we agreed on for the estimate. Took a week for Joel to reorder & replace. When the frameless glass shower panel was going in, the installer realized it was the wrong size, and had to be redone. The grout on the stone shower floor was very sloppily applied. Bits of dried grit are stuck on the stones. Before job was finished Joel was asking for full payment as he was running tight of money. I insisted on paying him in full only when job was complete. He wasn't very happy. Overall, the tile shower walls & bathroom floor tile look great. I only wish there had been more attention paid to the other details."

"Great. Very thorough and very decent and knowledgeable people. Will definetly use again."

"Very well! Joe worked closely with us to satisfy our dream of having our 'East Coast' screened in deck in the PNW. He was transparent about the unknowns and worked hard to find answers and solutions. Although it was a costly project, we are pretty sure the final product costs were significantly lower than our other bid(s). Joe found very high quality sub-contractor workers and negotiated to a favorable price. And, he also held true to his word. Specifically, he made right when property damage occurred (that was a result of unanticipated weather) and honored original estimate costs even when some contractor labor was much more extensive than first anticipated. We are very pleased with our finished covered and screened in deck and would highly recommend Joe as a knowledgeable, trustworthy, fair contractor who communicates well and often."