Get matched with top air ducts & vents cleaners in Ottawa, IL

"Great communications. Was there on time. Took about 3.5hrs. He did show me pictures but, to be honest his glass cover is so cracked/shattered it's hard to see the image very well. I overheard them on the phone about their next appointment so I think they were in a rush. They forgot to do my free dyrer vent cleaning until last minute when I pointed it out. I had to take some of the plastic off the returns they forgot as well I had to point out a couple access points they cut out in the metal of the HVAC that needed new covers. Overall not bad, but I feel if you are not there to supervise some things may get overlooked."

"They were really good. I thought they were pretty reliable & very informative. They were very good at explaining everything. They were very good about cleaning up after themselves. 3 people came out to do the installation. The furnace, they did in one day and they had to get back in the Spring to finish firing up the air conditioner."

"The service man was polite and was congregations in that a new thermostat was needed. Returned this am. He said good morning and he entered my house. He finished the job in one hour."

"Environmental Testing & Research Laboratories, Inc. sent a package with 2 vials and instructions for collecting the samples.  I collected the samples as instructed, completed a questionnaire, and returned the sample vials as instructed.  A week or two later they sent the analysis.  Everything went as expected.  There were no problems. <br />"

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"good diagnosis of problem and repaired as soon as parts came in."

"Service was amazing. They were always clean, very clean and they did it fast. They sent out 6 people to do the job."

"They were very responsive to my phone call. I received a call back within minutes to discuss my current issue. They were here the very next day to take on the Navien boiler issue and with no avail; could not get it fixed. They spent hours on the phone with Navien and did everything they possibly could to fix the issue, but it turns out..warranties are voided if your products are not installed by a professional (I did NOT know this) :(  <br>They were extremely caring and I could tell they felt bad for my situation. But they did not waste any of my time. Gave me a few options as far as getting a new boiler and even wanted to help me out and give me a discount on a new one. I chose to invest a little extra money and get an entire new HVAC system installed. They didn't charge me for the previous days work (I don't believe) and rounded everything off to a solid number that worked well for both of us. I was able to do financing with 0% interest for 5 years!!! Woohoo! I was thrilled at this point. <br>This all happened on a Friday and they started immediately the following Monday morning. They even provided me with a few space heaters (free of charge) to keep me warm during the weekend (they offered, I did not ask). They installed a brand new furnace and air conditioner along with all new duct work, as well as a brand new electric water heater. They got everything done in 2 days. I am absolutely ecstatic!! They were very professional and every person that I spoke with exceeded my expectations! I would 100% recommend Town and Country Services! They will get the job done and they actually care about their customers wants and needs! <br> <br>Thank you Town and country! You will be my go to people for all my HVAC and plumbing needs from here on out!"

"great , listened to what we wanted , put in ecobee thermostat with remote sensor . our 110 year old 4 square house has never been so easily cooled and evenly cooled . his knowledge of a couple things to correct in duct work was great . our electric bill has been half what it was the last three summers . came back once to check in person and see if we had any guestions after a couple weeks of the system running . actuallylooking forward to our nicor bill this winter , old furnace only 50 percent efficient . would suggest using them any time .. work was done fast and guick and professionally. completed in one day morning ."

"I'm completely satisfied with the service I received from Fowler Heating and Cooling."