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"Communication is terrible! Brittany will ignore you and ingnore you time after time"

"great. Very professional"

"Quality and excellence came hand to hand. Friendly, respectful, prifesional crew and precise work. Looks amazing and feels very grateful for all their effort and great job. Thank you ."

"2020 has passed and we couldn't be happier with our completed first floor project, thanks to Jim Rutherford Construction. Jim was willing to tackle what other local well known contractors were either unwilling to consider or bid so high as to be unaffordable. Our project proved to be a technical challenge from the onset, raise the ground floor by almost a foot of concrete, completely rebuild the first floor by installing 3 impact French doors, 3 impact doors and 4 impact windows, cut off support an internal staircase including modifying framing around a dumbwaiter, reframe and replace every exterior wall from 4' down. Plus an added surprise rebuilding and repairing 45' of a heavily spalled concrete tie-beam in less than a week. We're still amazed at how quickly and confidently Jim set about taking on the project, he seemed to have it figured out before we even committed to getting started. He knew just right carpenters and subs to assign the work to. Once they began, they never stopped till the project was completed. Workmanship was outstanding, inspections were a breeze. I commend Jim and his crew for the quality of work and attention to detail, no shortcuts taken, stainless hardware/fasteners throughout and only pressure treated lumber. Add them all up and we have a completely new remodeled permitted downstairs ready to withstand the elements. It is without hesitation we'd recommend Jim Rutherford Construction for any project or home construction. Professional, polite and a pleasure to do business with."

"Was told that due to the hurricane we had to pay them upfront, which we did, and then we were responsible to submit the expense to our insurance company for reimbursement, which we did. What surprised me was that they charged us $127.84 for the estimate, as well as $1,550 for tarping ( 1-20x30 tarp = 600 sq.ft, 1- 20x40 tarp = 800 sq.ft at $1.00/sq ft., and 30 sandbags at $5.00 each). I asked if they would deduct the estimate charge since we were paying them right then and there to install the tarps but I was told that those were separate charges. On October 13, 2017 I wrote a check for $1,677.84. We were told that the tarps would be installed "sometime over that weekend", which they were. Unfortunately they didn't cover the hole over the garage and we came home to find 3-5" of water in a bucket as well as water all over the floor. I called the estimator immediately but no one showed up to the house the next day. Once I called the office someone came to reposition the tarps. Then on October 25th we came home to find the tarps had blown off our roof. I called PDR and was told that the authorization I signed states: "I acknowledge that the temporary repairs do not carry any guarantee". Unfortunately I didn't see that line when I signed digitally on the estimators IPhone. Shame on me. Advice: Print out the agreement before signing! Several calls back and forth to my insurance company and I learned that they would pay for reinstalling the tarps but that I DID NOT HAVE TO USE PDR and to get whomever I could so that the leaks wouldn't spread. I called my roofer, who came out the next morning (October 26th) and watched while one man spent half the morning cleaning up the tarps, removing the sandbags and then put tar on numerous areas over the entire roof. Then on November 13th I received a call from our insurance company asking about an invoice they received from PDR for $1,300 for reinstalling the tarps on our roof. "WHAT?" I said. They didn't reinstall the tarps! The end of the story is as frustrating as the beginning. I learned today (Feb. 12, 2018) that Paul Davis Restoration resubmitted an invoice and my insurance company paid them for services THAT THEY DID NOT DO. I have proof, pictures and an invoice from the company who DID the repairs. It's hard enough to get through the emotional stress of a hurricane, but even more disturbing when you have to fight for your right as an insured individual. Fortunately for us, only 1 of the 5 contractors we used did us wrong."

"arrived on time, ensured shrubs were protected, examined roof for damage, explained process before and after job was done, would hire again"