
Serving Papillion, NE and surrounding areas
Approved
In business since 2019
Free estimates
Credit card accepted
"Reid added a beautiful roof extension over our stairway landing to our house, and at the time I was quite confident I would be leaving a much more positive review. The problem has come in the aftermath. Handyman Connection boasts a one year warranty, part of the reason we chose them for this work. There are several (5 total) touch up things that have been needed since the date the work was completed, some being minor cosmetic things and others being major potential water damage things. The work was finished about 3 months ago, during which time I have had work scheduled but then rescheduled before the time came, I have had times when the work was supposed to get done that I simply received no follow up for and no one came, and the issues have been largely ignored except for when I actively call/text to try and get someone to come fix them. I understand that the company is very busy at this time, but 3 months feels excessive, and it feels like these fixes, that should not take more than a day I would not think, are being grossly deprioritized. These issues have the potential to get worse if left undone over the winter, and I am increasingly concerned that that may not happen in time. Overall, the experience since the day the work was paid for has been unprofessional and frustrating, to say the least."
















