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"We were initially Very happy with the work All-State Exteriors did on our roof this summer after some wind and rain damage caused leaking in our home. We experienced additional leakage after they had completed the roof and answered in a timely manner to repair the vents in our bathroom causing the leak. While initially doing the work on our roof, two of the guys asked to come in to look in our attic because they accidentally pulled out the roof jack, but we don't have an attic because it is a modular home and there is no access panel to the piping they accidentally pulled apart. They told us they were pretty sure they fixed it and we shouldn't have any issues. This should have been a red flag to us. As we enter the winter months, we turned on our furnace and it isn't working right.we call an HVAC company to come take a look and they verify there is nothing wrong with the furnace and ask if we had any roof work done recently. When we tell him we had, he looks at the roof jack and tells us that there are definitely issues with it and we should call the roofing company back to fix it as they should be insured against any damages they cause while working. We called a representative who we had worked with when we had the first issue after installation and he came out. He was here for approximately 20 minutes and told us it had to be with the piping and we would have to cut access to fix it and once the piping was fixed he would come out and replace the roof jack. My husband later that day cut an access point and nothing was wrong with the piping, this was confirmed by HVAC personel. My husband calls the same representative to let him know the piping is fine and the representative says he would be out Wednesday to fix the roof jack. It is Wednesday and by 1PM no one has came so, my husband calls the representative to confirm he was still coming out. This representative then says "Oh my manager forgot to call you let me have him reach out." When the manager calls my husband explained the situation and the manager asks "Why do you think that's our problem?". After more of a conversation as to why, the manager told my husband he would talk it over with the initial representative and call back. We are going on 4 days of using space heaters and no solution while the manager "talks it out with the workers because they are saying that didn't happen". Well, the manager called back and his solution was "If you buy a roof jack we will install it because my guy said that did not happen". My husband and I were both home when the installation was done and both know that there were 2 men looking to get in the attic because of accidentally pulling out the roof jack. I understand that you are roofers, but if you mess something up, fix it. Don't put that burden on your customer who trusted your company to do the work and not mess with anything else. I am highly disappointed in how this situation is being handled after a great first impression"

"Ascent Roofing was amazing to work with; from Marc Schmauch the project manager to the roofers applying the roofing material they were all top notch. I could tell they all took a lot of pride in their work and went above and beyond to make sure that their customer was happy with with the job they performed. I was extremely satisfied."

"First, scheduling was a headache. Took them 6 months when the sales person said 2-3 months. Work was done in February of 2025. They damaged the gutter guard and after a few months of haggling, they finally replaced it (in June of 2025). It isn't the same color as the original which would have been preferred. More importantly we are still working to resolve an issue with the siding. We had new gutters and James Hardie siding put on in 2021. One of the siding boards came loose and instead of following the instructions for Harding siding, they drove a roofing nail into the middle of the siding board thus nullifying our 50 year warranty on our siding. We chose them because of their reputation for quality and good service. The Service and response from them has been terrible. I will not recommend them. If you have Hardie siding, stay away as they do not train their teams on how to properly work with Hardie siding."

"Great, quality install."

"They had been given me a detailed timeline of the work and the steps when each one would be accomplished. The people were very polite. The workers did the work fast and also unclogged the plumbing ventilation pipes that go to the bathroom."

"Great! We used Marcus to fix a leaking roof vent maybe 7 years ago and since then he’s built a detached garage for our home, two large decks for rentals, and metal roofing for my shop. He is the most honest and trustworthy person in the business. If it’s something he doesn’t do he is also super helpful in referring you to someone he knows. He has turned into my go to guy for all construction needs. He always calls you back also!"

"Van Martin Roofing is an excellent company to work with. They are very knowledgeable, professional, attentive and have wonderful communication skills to make sure you get exactly what you want and it’s done right. Jared came out quickly to give us a quote and quoted us for exactly what we wanted without feeling pressured to get other things added on. Carlos was our project manager and he checked in daily in person every day there was work being done just to make sure we were satisfied with everything. I cannot recommend this company enough they are wonderful!"

"DO NOT HIRE- Company uses unlicensed subs or at minimum won't have a licensed person overseeing your job at all, cuts corners, shingles over wood rot, does not follow installation guidelines for the products they use, will not answer or respond to calls or emails and will likely completely forget about your job after you pay. They will bill you and your insurance even after the job is finished and you have been final invoiced. As another reviewer said the invoices don't state the work that is done, only terms like "code items or Roof items" so its impossible to confirm they did what they said they would do. They will supplement your insurance to fix their own mistakes. When you bring it up they ignore you and drag their feet hoping you give up, or send "professionals" out to tell you their work is great. For me personally this led to over 7 thousand dollars in roof damage on a "brand new roof" as well as needing to replace windows and siding due to them dragging out patchwork repairs for almost 2 years. Almost $15,000 dollars later its a BIG NO FROM ME DAWG. Updated to add: Photos of unresolved damages from Universal Builders-this is AFTER they sent someone out 3 or 4 times to fix the wood rot! Then when I made a review on yelp the owner's wife tried to bury it calling it fake and making a fake review herself. How much more dishonest could a company be! Do yourself a favor and use literally anyone else. I can't tell you how much sleep I've lost over this, not worth the damage to my home and didn't get what was promised. These photos do not even begin to cover the amount of things this company initially shingled over. i could keep going but just do yourself a favor and do your research and pick a different company."