
Angi Approved
In business since 1984
Emergency services offered
Warranties offered
"Their technicians are heavily compensated for sales. That is not to say that the products sold are inferior, just maybe unnecessary and always expensive. In our case a $6500 water filter. When the technician made the sale he referenced a free 12 month free payment plan through a finance company, ?Upgrade?. We had used a seemingly similar plan for our windows and it was simple and without any sales garbage. Not so Salt and ?Upgrade?. Immediately after signing up I received nearly20 sales emails from Upgrade. I quickly contacted SALT to cancel the payment plan saying I would pay in full when the product was installed. Which I did. I continued to receive ?Upgrade? sales emails and ones that implied that the payment plan was still in force. So I called a SALT manager, Alan Snow to share copies of the numerous ?Upgrade? emails and to get the problem resolved. He claimed to have done this, but I am still getting ?upgrade? emails even today."











