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"Mike, Eddie, and their team were great. From the beginning communication was easy and Mike was easy to get ahold of when we had questions regarding materials and details in the estimate he sent us. We actually had them quote us a few years back, but had to hold off on the work due to multiple home repairs. They gave us a new estimate, for a small increase, which I really respected given the 4 years that had passed and the amount of work they had on their schedule. We had a couple of other companies come out and quote us and E & B gave us a middle ground price, but with plenty of detail to back it up. We ended up deciding to do composite deck floorboards with a wood railing. After they began demo my husband realized that even though we had planned to hold off on having our back sidewalk re-poured to slope away from the house it wouldn't be possible since two of the staircase footers would have to sit on top of it. We asked if they could add give us an estimate on one sidewalk from the back of the house to the alley. After some back and forth on the height and slope of the sidewalk, they got started on that the next day. We also decided that we might as well replace our sliding door that has been giving us issues and Eddie ordered that immediately for us. Everyone was respectful about our space, worked hard, and whenever we had questions they stopped work until we had it resolved. They cleaned up after themselves and made sure to come back to finish up a few minor details. They also came back two weeks later when the sliding door wouldn't lock. They didn't leave us hanging after the majority/all of the job was done, which had happened to us once before. I trust them enough to work with them again when we're ready to tackle the next thing on our bungalow fix-it list."

"The Montes brothers are very organized and customer service focused. The price quote was fast, the roof repair crew was on the job quickly and they did a quality job. Additionally, they provided the best of of the three quotes that I received."

"This place has terrible customer service and doesn't care about small pool purchases (they only prioritize big projects). As of May 14, 2020, I paid (down payment) for a 16' pool from Russo's Pools. I was told my pool would be installed in July 2020. The installer was to go out to look at the site within 1 week. They never did. I called and got no one, only leaving a message or the phone just ringing. This was all last summer 2020 with no communication. I contacted Russo's pool in March 2021 and was told they didn't have my pool nor had any idea what happened. They have given me the run-around since. I was told the installer would call me, and week after week, they did not. Not until I asked to speak to the owner that the installer called me, stating he had JUST gotten my number. The owner discussed them obtaining and installing an 18' pool to make things right. Anthony Russo is now stating he never said that; he says he only said he would look into it. All discussions about pool and site were about 18'. Even the assistant I have been talking to this week has been checking deliveries for the 18' pool and working on getting one. Anthony Russo says he can't do that, and I am here 334 days later and NO pool."

"Job well done. Awesome. Jim and his crew are very professional and hard working. Have gotten many compliments on my new porch. Love it. Would highly recommend!"