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"Someone from Planet Roof came to my parents' house to give them an estimate for a roof (shingle) replacement (1,900 sf). After spending over an hour looking around, the gentleman gave my dad an estimate for $37,000! After my dad declined, he then dropped his estimate 2 more times and said the lowest he can go is $14,000. When my dad asked why he didn't start that low, he replied "well some people will pay the $37,000". He also went on to tell my dad how this was an investment, and he wouldn't get anything lower (keep in mind my dad is a disabled senior on a fixed income). When my dad told him he already received a quote from another company for $8,500 - he was followed by questions of who was that cheap and asked why my dad would even have him come out (when every company should know that most people would/should get multiple estimates). Do NOT recommend this company!"

"Wanted to hire and support local small business. It took almost two months to get owner to come to our home to assess the work even though he is located literally less than 2 miles from our home. When he finally showed up to do an assessment, he refused to wear a mask to enter our home. We are elderly with underlying conditions and he failed to mention he had a no mask policy, even with Covid cases on the rise. He said he would not take the job. This is totally unprofessional and we should have sought out another roofer instead of wasting two months to have a leak repaired. Total lack of concern for his customers and CDC guidelines for Covid 19."

"Be warned…Empire replaced my roof in 2020. All went well with the installation and I was provided a “Golden Pledge Warranty” through GAF. Roman Iwanyshyn also assured me Empire would stand behind their workmanship. Recently I discovered water damage on the interior ceiling and walls in the area of a vent pipe in the roof. Standing on the ground it appears the rubber sleeve on the pipe flashing is split. I did not climb the roof to confirm this. I called GAF and was told my warranty doesn’t cover pipe vent pipe flashing (?) and I should call Empire. Oddly GAF made this determination without an inspection. Anyway, I then called Empire and spoke with Roman who said they would be out to inspect the leak in a few days. That was nearly one month ago and I have not heard from Empire since. I called several times, left messages and even tried to E-mail them, still no response. So much for the golden warranty. Apparently Empire is not a company that will readily stand behind their work or product. Something to think about if you’re shopping for a new roof."

"BUYERS BEWARE! We were excited to sign the contract and really felt that this was the correct choice for a rental we own after reviewing feedback on Google, HOWEVER, we were so WRONG. Salesman assured us that was no difference between paying cash, credit card, money order, etc. To our surprise, credit cards ARE charged an additional 3 percent surcharge. This would have been nice to know after spending over 37,000.00 for a roof. Their response was, well we have no control over what the salesman tells you and there is absolutely nothing they can do about the surcharge. So as the roof was being installed we were told by the supervisor on duty that all the debris would be cleaned up upon completion but that did not happen. In fact our tenants sent us pictures of handfuls of nails, staples and debris that was scattered all over the gravel parking lot that surrounds the front and side of house. Called Bachman's the following day and they sent out a project manager to view the debris, but WE were REQUIRED to be there when he arrived. The project supervisor cleaned up some of the nails, but not all since he only had a tiny magnet and this is a huge parking area. He said the crew that installed the roof is from Trenton, NJ and he would need to send them out in the next few days to clean things up. He said that they use "hundreds of nails when installing a roof and if a hundred drop to the parking area, well that's pretty good", WOW! We were also told by the project supervisor that he was INSTRUCTED NOT TO LEAVE until he had a check in hand for full payment, even though the property is surrounded by debris, nails and staples. We did not have our checkbook on us at the time so he followed us home and waited outside our house until the check was handed to him. After giving him the "post dated" check, we told him to wait three days for the money to transfer to the checking account otherwise our account would be overdrawn WHICH HE AGREED TO. Needless to say, he cashed the check the VERY SAME DAY that it was handed to him, OUCH VERY UNPROFESSIONAL, now we are facing over withdrawal banking fees. The only thing this company cares about is the money (and they need it IMMEDIATELY) even though you are not happy that your property is surrounded by staples, nails and roofing debris. The picture below was collected from only a 3' X 3' area. We are current owners of a family-run business for years and have NEVER and will NEVER treat a customer in this manner. Please take our advise and STAY AWAY. Bachman's is way over-priced and we should have chosen one of the 5 other roofing competitors who were at least 13,000.00 less than Bachman's. LESSON LEARNED THE HARD WAY."

"I left for work one morning and came home and my whole roof was on. I was truly amazed, very professional, very clean would recommend to friends and family."

"TNT did a great job. Taylor and Tony were very responsive and respectful. Highly recommend!"

"the guys were real hard workers and did an excellent job. It's a beautiful metal roof on my Victorian house."

"2500 sqft roof. Salesperson came, explained process, options, etc. and provided a quote on the spot. Materials/dumpster arrived on schedule. Crew started on scheduled day at 6:45am. Finished (including thorough cleanup) by 2pm. Proj Manager was present during install and did follow-up with me after work was done to verify. Excellent experience. Cost was in-line with expectations. Excellent communication."

"I worked with Sal Izzo on my roof project after having wind damage during the March storms. Sal was right out to inspect the damage and worked with me on getting my roof tarped and waterproof before additional damage could be done. The crew who came and replaced the roof were fast and experienced in their craft and completed the work in 1 day. When completed you could not tell they were even there other than the new roof that was installed. I would HIGHLY recommend working with Sal and Shell Restoration and plan on having them return to replace windows in my home."