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"My husband and I were so patient, and gave BRC every opportunity and benefit of the doubt. A few warnings for others: ~The staff will not show up, we the customer had to follow-up half way into the day to see if they are showing up. ~A timeline of 1-2 weeks took 5 weeks Honestly it’s still not complete. An example is the ceiling. We can see the drywall through the coating, but we don’t even want to deal with it anymore. ~The carpet was not what we wanted, AT ALL. We text the owner pictures and got something completely different. Also, the cheapest pad when we asked for the thickest they make. We weren’t shown the carpet choice until they already installed it. The owner said due to the pandemic selection was limited. ~The owner lost the paint chip. We had to find a new one for the contractors. ~Left dry pieces in the utility closet that we now have to dispose of. ~Some special design over the sump pump was to be removal, only the top lid removes. Replacing will be a blast. ~The final straw the the final day the finishing touches (after already being finished) was due to take place. It was a he said, she said, who was coming show. Finally at 4pm someone arrived. ~Even better is the owner and manager has not contacted for a follow up from being complete. He has not done a final walk thru. We made the mistake of paying him before it was finished. Quality=average after requesting multiple fixes. They did not self identify any issues. The company over promises and under delivers."

"Nicholas Kitchen Design was great to work with! Nick did a great job designing our beautiful remodeled kitchen. He had great ideas and really listened to what we were wanting done. We highly recommend!"

"Howard and his team were great and my kitchen looks better than I expected. Quality of work is excellent. I also appreciated how Howard kept me abreast of what was going to happen and when. It made it much easier to organize a busy family around the remodel. Howard's services are in demand and we had to wait a little bit to get on his schedule, but it was worth the wait. Would definitely recommend him to friends and use him again."

"One workman was sent over to fix leak. Work took one hour, for which we were charged $1600. We thought we had an emergency situation. THE COMPANY TOOK ADVANTAGE OF THE SITUATION. Even if the work was done properly, The fee for one hour of work is outrageous"

"I used ReBath's branch in Cleveland. They were absolutely terrific. They showed up early, worked nonstop, cleaned up, and then went through the inspection with me. The job took about 5-6 hours. The 3 workers were extremely polite and very professional at all times. I appreciated the video for homeowners helping me to get ready for the job, and that they consulted me whenever there was a question (such as the height of the shelves and bench seat in the shower). I wasn't thrilled about having to pay in full for the project a month before the work was done, but everything turned out 100% great. As a bonus, they were thousands of dollars cheaper than Kohler's tub conversion pricing, and I'm very satisfied with their quality. I can happily give ReBath a great recommendation."