Get matched with top dryer vents cleaners in Plainfield, CT

"Great customer service. Prompt response to come over and clean my gutters. Very friendly and professional. Highly recommend. "

"Outstanding professional service, exceptionally personable and courteous…..Our technician, Levi, walked us thru the full scope of work during his preliminary inspection, pointing out specific areas of concern and explaining what needed to be done to correct the problems…..He answered all of our questions, then laid out an easy to follow work plan before completing the job….Flawless execution….Fast and thorough….Our tallest compliments….Very highly recommended….Thanks again!"

"Needed my dryer vent cleaned. When Ned called I explained to him that I had two 90 degree angles. He assured me he had all the equipment needed to handle this job. When the two men arrived my husband showed them a picture of the two angles in the vent. One guy didn't speak english and walked away. Didn't even want to look at the picture. The other guy who spoke limited english just told us to call his boss. We told him his boss had already assured us they could do the job. Now for all the equipment they brought - a generator that they couldn't even get started. We have an outlet out back and told them to use it. They then just put a small hose in the vent which was blowing air. I was in the closet with the dryer and could hear the hose as it came in. It stopped at the first angle and couldn't bend to go any further. They then left. I was also told that they would bag up any lint that came out on the lawn. Big surprise - there wasn't any. My vent is still clogged."

"Good"

"Communicative and did work same day. "

"Sammy and his team were professional, clean and efficient. Turned up on time, worked quickly, and produced a great result. I had a chimney rebuild and the team were able to salvage and reuse the old bricks. The chimney looks great. The price was competitive. They even paved a crack in my front steps with the leftover cement."

"Do not use this company. They give you one price quote, then keep changing the price as the job progresses. Their work is subpar. It seems like the business is not financially sound and is running out of money. Stay away from these people they are scam artists."

"I signed a contract with North American Chimney on February 1st. I was provided an estimate on the spot and was happy to get a project started. The first appointment was canceled due to a blizzard. On the rescheduled date, I notified the receptionist there was snow and ice on the roof, and was told, “we work in these conditions all the time”. The installer arrived, and said it was too icy. I was fine, and rescheduled. On the third attempt, I again called and said, it seemed “icy to me”. The receptionist said they would make the decision when they arrived. Upon arrival, the installer said it was dangerous and he would prefer to reschedule. I agreed. He called the owner in front of me, and said, “the owner does not want us on the roof”. This was an outright lie. It was the installer’s decision. When he hung up the phone, I inquired why he did that. “It’s just easier that way to say it was you”. On the fourth attempt, the chase cover, and two caps were installed. The roof was clear, but it was bitterly cold. I asked if that would prevent any caulk from curing; “we work in all type of weather”. I thought it was finally done. Two days later, the garage was flooded with a white, milky water. I collected nearly four gallons of water in buckets. When I called, I was told the installer said I had another issue on the roof and that was the problem. I said, it is definitely your issue. After some back and forth, I was able to get an appointment. When the installer arrived, he was rude and accusatory. That was, until he saw the collection of white water, and when I pointed to the two flues in the garage, and sunlight was visibly shining in. The appointment was clearly tense, and I was glad when they were done. Following the replacement of the roof, there was a downpour with wind, and leak appeared on the ceiling upstairs. At first, the obvious culprit was the roofer. That was, until I got up and inspected the quality of the chase cover/cap installation. (see attached pictures). After several hours, we proved the roof was not the issue, and I called North American Chimney. The receptionist said she would pull the paperwork and get back to me. I told her, the original installer made me uncomfortable and I wanted someone else from the company to correct the problem. She agreed. The next day, I was told by receptionist, the owner said the original installer would have to repair the situation. As was communicated to me “I had no alternative then to give him the option to fix it”. Two days, later, with no further communication, not even to schedule the original installer, I called and indicated I would take care of this myself. It is very unfortunate that with this company, the word of the customer has no value. I’ve had to defend myself that issues the installer left truly existed, and also, I’m told that I have no alternative but to have an installer come to my house and generate a tense situation. At no time did the owner reach out and try to resolve the situation. See the pictures. This is what $3000 of materials and installation looks like, and now I’m left to deal with it. And by the way, the website’s primary screen says, “Honesty, integrity, and Reliable Service with a 100% Money Back Guarantee”. I wonder if that will happen."

"hired Chimney and Duct Experts based on their reviews on Google and Angis list to address a potential problem with a roof leak near my chimney. They quickly determined the flashing of my chimney was probably the reason for the leak, so they gave me a quote to rebuild the chimney flashing for $1300. They were able to do the work that same day, which I thought was great. However, the leak continued, so I moved on to roofers to help figure out the problem. I had 5 different roofing and repair companies come out, and each one said that the flashing on the chimney was terribly done, using a sealant instead of metal step flashing as is standard. I called back Chimney and Duct Experts and spoke with a supervisor. He agreed to come and redo the flashing, but insisted that fully rebuilding the flashing is only done when you get a new roof. Ended up being incorrectly done again, and I'll have to pay someone now to fix it correctly."

"Melvin responded promptly to all communications and arrived on time to provide a quote. The quote was very reasonable, and the work was done very well and on time. He was accommodating and provided a ladder to access one of the porches."