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"In order to have a successful business, you need to get in touch with your customers first. please be upfront and if there is a voicemail call to your customers back."

"Good"

"Good job installing water heater tank."

"I wanted to choose zero stars for a rating about BORDNER ROOFING OF RAYTOWN, MO. Our roof was leaking so bad we had a kidde pool in the livibg room catching rain water. I gave them a huge deposit. When it started getting too cold to roof I went to their office after they kept my huge deposit for 3 months. I told them to give me my money back & they refused. I said it will be too cold to roof it properly. They promised the shingles would lay/seal down when the sun comes out & warms them up. 3 months later in the spring the shingles didn't seal down !!! They also nailed the shingles too high !!! I met with them again a few months ago in their office & they kept saying, "We stand behind our work" THEY ARE SUCH LIARS !!! They came out a few times & put silicone or tar under some shingles that buckled up or folded back. That didn't help. 5 sections of the roof are having the same problem. This isn't acceptable !!! I had 5 companies inspect the roof & they all said it was very bad workmanship, it was too cold & the shingles were nailed too high !!! I contacted the BBB & Bordner lied to them & BBB closed the case. I have photos, documents & video to prove my case !!! They damaged my home, my gutters, my lawn, some plants, they took 21 days to do the roof...other roofers said it shouldn't have taken more than a week. ☆☆☆☆DON'T HIRE BORDNER☆☆☆☆"

"Mr. Barrett was sensational. My home is 35 years old, and the faucet handle was so badly corroded that it was difficult even to turn off the water. In spite of the corrosion and difficulty in removing the old fixture and installing the new one, Mr. Barrett never lost his patience and continued to work on the fixture at a time when most plumbers probably would have given up and tried to sell me lots of expensive new piping. I used Handyman Barrett for the first time just one week ago for an entirely different project, and I will certainly call him again for any home projects."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"This company was referred by a friend who had used them for flips in the past and had positive experiences. Perhaps it was due to Randy not being available during our job to run things, but we had an absolutely terrible experience. Long story short, I'd give the final work product a C, and that may be generous. Orlando regularly cut corners or ignored issues, which led to multiple redos. Project was way over schedule and extremely stressful. We were also treated terribly by Jackie, who accused of us lying and being too picky. Long version... We had a pretty straightforward kitchen update, new granite, backsplash, repoly on cabinets and a new wet bar/cabinet to replace a desk. Demo went well and took about a week, then we waited 3 weeks (with no working kitchen) for granite. We had to contact the granite sub directly to get any updates and schedule installation. The initial backsplash install (subway tile) was absolutely terrible and amateurish. No miter cuts on shluter and raw edges on all outside corners. On first redo, Orlando tried to cut corners to reduce tile replacement, so it still looked terrible. Third attempt, not great, but acceptable. Throughout entirety of backsplash installs, no supervisor came to our house to direct the work, so it was left to us to work with Orlando and try to problem solve to correct the problems. After waiting 8 weeks beyond the originally promised date for the cabinet, they installed it in the wrong place and it was not centered under the existing hanging cabinet. We did not notice this until the backsplash was installed and it became obvious. When talking to Orlando about it, he said he noticed it before installing the backsplash. So I guess he was just hoping we wouldn't notice? Another corner cut. To reduce rework, we agreed to moving the upper cabinet and redoing the top row of backsplash. Not ideal, but acceptable. Then came the repoly of the cabinets. After initial application, we noticed several drips and brush marks. Showed them to Orlando and he attempted to fix. Result was so much worse! Next day, I get a final invoice. No walk through as indicated in the contract. When I explained the new issues with the poly, Jackie accused of us making up the issues and just trying to skirt the last payment. No supervisor had been to our house to inspect the work and she's accusing us of lying! In the back and forth, she starts by stating neither me or my wife were there to inspect the work. When I point out that I was working from home all day, she says she was misinformed and then the story changes to I was standing over Orlando watching him work. Also not true as I was working in my basement office and Orlando left without telling me. So who is lying at this point? Then she simply demands final payment, completely ignoring our complaints. I demand that a supervisor finally come to our house to actually review the work, so Dustin finally does. Guess what, he confirms our complaints were valid and indicates the method Orlando was using to apply poly to the cabinets was wrong. So Orlando reworks them again. We're still not happy with the final product, but decided to pay the invoice and cut our losses, because it was obviously not going to get any better. One other note...every time payment came due, we'd get an invoice emailed to us late in the week with demand for immediate payment so they could make payroll. This company has been in business for 30+ years and they can't make payroll unless they get my $3k payment on Friday? This is either a lie or an indicator of a poorly managed and struggling company. Either answer is a big red flag! Now bring on the response to this review that will undoubtedly blame us and include a bunch of excuses. We got plenty of those throughout the nearly 4 months our project took to complete."

"Very good job"