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"Waterman building was professional and did a fantastic job replacing my roof at an affordable price. Done in one day as promised and we have had no issues with wind or rain storms. Only had one snow storm and so far everything has held up great."

"1. punctual on estimate appointment 2. three estimates were solicited all were equivalent service for product two allowed for Owens Corning or GAF and were certified as was On Top 3. The date proposed was mid October but the actual work was much sooner (low slope roof) and completed in several hours The roof has now gone through several seasons without issue. I recommended them to a friend of my wife"

"Gleyson was extremely personable and responsive, and his team incredibly hard working. I initially chose to hire Vellox over other contractors we had come out because Gleyson was the *only* one out of 5 who actually climbed up on the roof to check it out. Everyone else just stood on the street corner 50 yards away and eyeballed it. Maybe, as an expert, that’s all you need to do, but Gleyson certainly gave me a lot more confidence with his approach. Throughout the process, Gleyson was almost always near-immediately responsive, and also very understanding when we temporarily thought we’d have to delay work to deal with another issue first. I don’t even really expect ultra-prompt replies, but I don’t think I ever waited more than an hour for a response on any inquiry. The day of work, Gleyson and his team arrived promptly at 7am, and had the entirety of the work done within a single day - ripping off multiple layers of old roof, installing a new one, and adding vents/flashing throughout. Obviously, it’s a little early too early to accurately assess the workmanship, but you get the sense Gleyson takes a great deal of pride in his work and genuinely wants to do a great job - which was not the sense I picked up from other contractors - so I feel confident the roof will be as good as advertised. Two small negative marks: 1.) After paying a sizable deposit and being given an estimated start date, it took way longer than expected to receive shingle samples, and by the time we received them, we’d already surpassed the initial start date we’d set. I wouldn’t have minded simply being told they were going to get started later than anticipated or that he wasn’t going to make a drop off as expected. As it was, it made me a little uneasy that I’d handed over a sizable check and suddenly everything halted. 2.) With an older house, we didn’t have plywood sheet decking; just 1x12 planks with gaps between them. During the tear-off process, a ton of debris fell into the attic. Clean-up wasn’t a huge deal, but a little Googling around seems like this is a fairly common problem. Would’ve been good to get some warning on this just so we could at least cover up our belongings to shield them. Overall though, extremely pleased and would recommend Gleyson/Vellox’s services to anyone."

"This is the second time I use Vaillancourt Roofing, and they have always been exceptionally professional. Brad Entrekin, the salesperson I have always dealt with is wonderful: knowledgeable, patient, punctual. So have been the team that does the work. In this specific case, Nick and Jay did the installation of the gutters. Their work is impeccable. They are very respectful yet friendly. If I was doing gutters I would do all possible to get the Nick and Jay tea However, in order to reach them you would have to go through the scheduler. I understand that the schedule is necessary in order to make the best use of the resources possible however, that has to be tempered with the needs of the client. Case on point, day before the installation date I was informed that the installation had been cancelled "because one of the installers was sick" and the work was rescheduled for 12 days later. I spoke to the scheduler and he had no interest in whether I would be available, convenience or any other consideration of what the effect of the change could have on MY schedule. I just had to understand that people get sick. That is - an administrative problem of the company was suddenly on my shoulders. This gentleman is extremely rigid and unsympathetic. Chances are that the job could not be done before but a gentler approach with the client will take him a long way. In addition, his attitude really erodes the exceptional work of the field salespeople. It is then left on the shoulders of the installers, to fix with the client what the installer undid. Once again, Vaillancourt has, in my estimation, first class materials to offer, a splendid salesperson in Brad, and an impeccable installation team with Nick and Jay. So, go for it. More likely than not, you will not have to deal with the scheduler."

"Very prompt and organized. Andrea came out during the day while they were working on the roof to check on progress and to see if there were any questions. She also followed up by email to see if we had any questions and was very transparent on the extra cost of having to replace some of the decking. Will definitely use them again in the future if need be!"

"Based on a friend's recommendation, we added Beantown Home Improvement to our list of potential roof and gutter replacement providers. We were impressed with Eli's thorough quote, attention to detail and competitive pricing. We ultimately hired them and Eli and Derek were very responsive and professional throughout. They kept us well informed during the whole process, which included prompt rescheduling due to a winter storm. We are apprentice of the professional, hard working and tidy crew. The roof and gutters look great ( and were immediately tested the day after installation with 60 mph winds!). We would not hesitate to recommend Beantown or hire them again."

"Mike was very professional and communicative throughout the process. We hired him to replace a roof and complete aluminum coverage. His work was excellent and his prices are competitive. He works well with the customer and follows through and communicates any changes or issues that arise. He is a down to earth person and very easy to work with. We highly recommend him and will use him again in the future."

"Project: Replace an Asphalt Shingle Roof My roof was over 30 years old so I went about obtaining 7 estimates from A+ rated companies. Waterman Building & Remodeling was not the lowest, but Andy Cannon, the rep, did an extraordinary job. He arrived on time, performed a thorough and professional examination of the roof, and gave me a confident explanation (not overkill like a few and not too little like some others) without trying to offer "special deals" for signing immediately or doing the company's advertising for a few weeks. He even suggested that I wait until spring, when the weather is warmer, to do the job to insure that the adhesive would seal properly, but we have been having a pretty warm winter and I wanted it done ahead of any future storms. Kelley in the office was able to schedule me within a week of my signing the contract. I liked that the job could be accomplished in one day and the foreman brought his own dumpster on wheels that did not have to be parked for days in my driveway. It was removed as soon as the crew completed their work. I liked that the crew arrived promptly when they said they would and included a woman. There was a mutual sense of trust in that they only asked for a $200 deposit (to cover the permit cost) and sent the invoice (which was for only $550 above the original estimate once they found they had to replace 8 rotten boards and some aluminum) to be paid only after the job was completed. They removed antiquated vent caps and installed newer, more aesthetic venting and they were able to remove and reattach my retractable deck awning. The roof color is beautiful and the Owens Corning Asphalt shingles are guaranteed for 50 years. Most important, the sign of an excellent company is when they go above and beyond: during the banging on the top of the roof, my wobbly glass kitchen light fixture fell and shattered. Andy came with me to Home Depot to help me select a new fixture, which he paid for and installed and then he also tightened the doors on a couple of my kitchen cabinets and fixed the hinge on my storm door! As a 67-yr-old widow, this was much appreciated. I can see how this company earned its Platinum Preferred rating."

"Excellent. From initial contact Roofer's Edge was responsive. The installation crew was excellent and the gutters blend in with the trim color and are barely noticeable. We would definitely recommend them without hesitation."

"Nick and company did a great job with my rubber roof project. The roof work is excellent, very strong carpentry skills were evident as they repaired extensive wood damage and the job site was kept supper clean each day. Will hire Nick again in an instant."