Get matched with top solid surface countertops repair (concrete, stainless steel, etc) pros in Pollock Pines, CA

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"Pleasant, worked fast and did a good job. Guaranteed the work."

"(1) Scheduling was difficult. I was told materials would be ordered within 3 days (it was 1-1/2 weeks), I was told work could begin with 2 weeks (it was 3 weeks) and I was told work would take 3 days (it was 5 days). This made it difficult to schedule other renovation contractors. (2) [Person in office] did not want me to call her on the phone and told me to communicate via email only, which slowed communication. (3) There are 2 areas with minor rippling in the laminate. It's not too noticeable, but prevents me from recommending them to a friend because it is sub-par work. (4) Worker left paint splatters all over my refrigerator, sliding glass doors, bathroom sink, and bathroom floor. Other that all of the above, my experience was good/average. Kind of a high price for the quality of work. Not good enough to recommend to a friend, but acceptable."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"We contacted Straightline Construction to replace our house’s skylight that had a large crack in it (previously plastic). Phil, the Project Manager, was extremely professional and measured our skylight for replacement. He provided us with multiple options, from a standard glass replacement to skylights with shades (manual or solar). We decided on the skylight with a solar shade. Straightline made the process extremely easy. We absolutely loved how it turned out, very high quality. The two person installation team did a great job and even installed the remote to open and close the shade in our kitchen. While installing the skylight they also sealed exposed nails and painted and resealed flashings. I highly recommend Straightline for your roofing needs. (I forgot to take before pictures of the inside of the old skylight. You could hardly see out of it and there was a large crack. Now we see clearly out of it.)"