Get matched with top traditional tile roofing repairers in Port Angeles, WA

"Paul and Katie were fantastic. Overall great to work with. Roof was done quickly and looks great. Would recommend."

"Beware before you hire them. Their product is good, but their customer service and business process is horrible. Had I checked out the Better Business Bureau reviews beforehand I likely would not have gone with them. Our experience: When the 1st salesman Will Greer came out I was really impressed with his pitch and the quality of the product. As I told Will at the time DaBella was the first company to respond to our Home Advisor search, and did not have my 2nd bid scheduled until the following week. The initial bid seemed really high. He asked that I let him know when the second bid came in so he could to compete with it. Will maintained constant contact with me throughout the week. What I did not know at the time was that the other calls I got from DaBella that week were from another branch office of DaBella, and that their policy was to have someone else call if a contract was not signed the day of the initial contact. I got calls from someone I assumed was speaking for Will asking that follow up visits be rescheduled to accommodate training only to have someone else show up unannounced at our home. Arron, the salesman that did show up, had no knowledge or history of the communication I had with Will. Because I really liked the product compared to the other bid I got we ultimately signed with DaBella hoping things would go smoother. We have solar panels on our home that needed to be removed prior to the roof installation which was clearly stated in the contract we signed. Da Bella agreed they would coordinate the scheduling with our solar panel installers. We were told to expect the project to start in about two weeks. DaBella called 10 days later saying they had voided our contract *because they needed to close out their month-end billing*. He also said that DaBella did not do anything related to solar panels so I would need to handle the scheduling myself. I ended the call and immediately called Arron for help. He apologized, agreed that the contract should never have been canceled and that they were indeed responsible for coordinating the solar panel removal and reinstallation. He tried three times to send the contract to us electronically but due to software issues had to come out to the house again and have me sign it in person. I got a call the next day from Arron saying that the solar panels were scheduled to removed on Friday the 24th, and the roof install would start the following Tuesday the 28th. The panels were scheduled to be reinstalled on Friday the 28th. Our solar contractor came out as scheduled and removed the panels. But DaBella no-showed the date the roofing was scheduled to start. After no less than 4 calls I was finally able to talk to someone at DaBella that could give me an answer. Was told that they had yet completed the â buildâ on our roofing package and they â hopedâ to be able to get it done in a week or so. Frankly I was furious. Over the next 24 hours I spent hours making dozens of calls in an effort to get someone to fix the problem and ultimately talked to DaBellas corporate Head of Production. I explained everything we had been through and he was able to get the problem resolved,. I got a call the next morning saying they would be out the next day (Thurs) to start the project. I asked if they had called our solar panel installers and they assured me they had. Thurs they removed the old roof and left it partially uncovered. We had severe rain squalls overnight that caused damage to our ceiling. Friday morning our solar company called us saying they were 20 minutes out. DaBella has not called them to reschedule. They finished the roof that night and we found that 2 gutters had been damaged, one so severely it needs to be replaced. 5 days and 2 calls later they have not gotten back to us on how to get the repairs done."