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"My experience was not good with Cole?s Quality Tile. Starting off the price was increased after being quoted by Cole. Unfortunately the quote somehow disappeared from my email and his, so I had to agree to the higher price. It took a month to complete the install, which was fine since my home is vacant as I relocated my family out of state. During that month of the install there was crews there most days according to the cameras at my home entry points, so not sure why it did take that long. I just traveled back to check on my house and here is why I would not recommend Coles Quality Tile to anyone: -Thermostat adjusted to 55° to 79° in home -Walls scraped in multiple spots and left for me -No cleanup of any of the tile dust debris -Baseboards nicked and chipped in multiple areas -After 5 formal requests for an invoice for the $16k worth of work I paid for, I still do not have an invoice. I will leave a review on a new platform every week until I receive an invoice. Bad Business!"

"This project ran smoothly from beginning to end. Each day, Brian and Jason explained what they were going to do and before they left, they explained what they were going do the next day. A template was done for the bartop before it was removed. It took more time to do it this way but we were assured the new top would fit perfectly and it did. Everything in the room was covered to protect it from the dust. After the countertop was removed, the outlets had to be moved and they are qualified electricians. The flooring had to be removed in kitchen and living areas. It was a creaky floor and they assured us it wouldn’t creak anymore. There were some damp spots underneath the old flooring in the kitchen and I was called to let me know before they went any further to see what I wanted to do about the dampness. The flooring is in and there is no more creaking! 2,000 screws took care of that! The new baseboard is beautiful. It has been caulked and the nail holes filled in. The mitered cuts they made for each angle took extra time and it is perfection. Onto the newly framed, angled wall where the new fireplace was installed and they had to frame around the exhaust system to satisfy code regulation. I ordered a mantle online and the workmanship was so poor that I called them to pick it up. A mantle was special ordered by the contractor and he picked it up in Phoenix. It is a beautiful mantle and is exactly what we wanted. The stacked stone was laid which has to be exact from the beginning. Painstaking work all the way through because the stone is natural and not perfect. It is a beautiful wall now and they hung the mantle and the Samsung TV. Brian connected all the electronics to the TV. They are so knowledgeable about all facets of remodelling. No sub contractors are necessary. Every day before they left, they would spend the needed time to clean up and put their tools away. They are organised and professional and no one could have been easier to work with. Their work is meticulous and we will recommend them to all of our friends. Thank you, Brian and Jason!"

"DO NOT USE THIS COMPANY. The work completed was extremely poor. The original estimate was increased by over $13,000 due to an “error”. Pasty ,owner, used low bid contractors for most of the work. This company was reported to the registrar of contractors in an effort to get the mess my house was left in fixed. Some work was corrected but once Patsy lied the case was closed. Horrible contractor."