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"they are professional and I'm satisfied"

"Worst Moving Experience Ever – A Complete Scam business Beware of the dirty tricks used by this moving company: 1. Deliberate Delays to Increase Charges – The movers idled and wasted time, dragging out the job to charge more by the hour. 2. Extortion for Additional Payments – They held our furniture hostage, threatening to cancel the job on moving day and demanding extra payments before downloading furnitures 3. Absurd Excuses – traffic cause delays, claimed we had "too many" boxes not listed in the inventory (such a joke, all quoted companies said boxes do not matter), and using the elevator for moving causing delay(WT*?); Furniture wrapping—something other moving companies all do—cost time. All the excuses they can imagine to waste more time. 4. Abusive Customer Service – When we called the office to report the delays, they yelled at us, interrupted, do not let us speak, and even hung up. Later, we were harassed with repeated calls. 5. Poor Furniture Assembly – They left our bed frame and office desk wobbly and unstable. See the pictures below for proof. We have used four different moving companies before and obtained quotes from four others for this move. Every other mover completed our moving in six hours for a local move. All the quotes we received estimated the job would take six hours. However, this company wasted four hours just loading the truck while demanding full payment above the agreed price. They deliberately m overcharged us. This was essentially a gangster-style, robbery-like moving experience. The movers arrived significantly late, frequently disappeared during the job. When we called the office to report their laziness and inefficiency, they threatened to cancel the job and unload all our furniture after 3.5 hours—when 90% of it was already loaded onto the truck! Then they hung up on us. Later, we were bombarded with harassing calls. On-site, the staff also threatened to cancel the job in front of our neighbors. Fortunately, the entire building know their behavior and will never book them in the future. This was an absolute nightmare. Imagine having your moving job canceled on moving day, especially when you’re busy and stressed, your lease has ended, your cleaning is scheduled, and your leasing office is closely monitoring your move-out. After being hung up on and begging them not to cancel, they demanded extra payments not included in the contract, holding our belongings hostage at the destination. To make things worse, the furniture they assembled was so wobbly we had to hire a handyman to fix it. We know what hard-working and efficient movers look like—we’ve hired them before! We have never been threatened with job cancellation, forced to pay extra before completion, or left with unstable furnitures! The person named Joey was the ringleader of this scam—yelling, interrupting, threatening, and pretending to be hard-working before we signed the contract. Such experience deserved to be reported to the Better Business Bureau (BBB) and filed a detailed scam complaint. This company doesn’t make friends in business; they make enemies on purpose. Moving of America delivered the worst quality of service and customer experience for sure! We sincerely hope no family ever experiences what we went through by Moving of America"

"Danny's team was fantastic--friendly, professional, hard-working, thoughtful."

"Bill was a Godsend to me! I was left to fend for myself to clear out a family storage unit and Bill made my task go smoothly and, almost, effortlessly. Bill was pleasant to work beside and extremely professional and courteous. I'm keeping his number in case of future need of assistance!"

"Pick and Pack Moving made my move a breeze! Professional, careful, and efficient - couldn't be happier with their service. Definitely a 5-star experience!"

"Banning Movers was great for our household. The owner was speedy and responsive with a quote and the guys came in under the amount of time estimated, they were mindful of delicate and fragile items, as well as friendly and professional. Highly recommend!"

"Super fast and efficient. I got the job done faster than I ever had moving without professionals. Definitely recommend!"

"The guys came in and did a great job. The wrapped everything very well and were quick at getting things in the truck and to the new home. I will use them in the future."

"I used Movers USA at the beginning of this year to move my 10’ X 15’ storage unit from NE Balt. City to an apartment in Asheville, NC. Prior to my selecting this company, I checked out 6 or 7 other companies also listed on Angi, and along with Movers, seriously interviewed and went over to another company and met with them in person. I dealt with Movers’ owner Sharon Nahoom a number of times through email and in a couple of calls. In addition, I went over to his office located in the very large company storage facility in Jessup. I was impressed with this storeroom being well organized and its’ sheer size and the size and cleanliness of a truck he showed me. In addition, Sharon was friendly and overall fairly accommodating. Mr. Nahoom was the only one honest and clear with me, that as I personal had packed everything, and even though most boxes were clearly labeled, no insurance carrier would insure them as they had not been professionally packed. This honesty saved me at least $300 to $500 on needless insurance. In addition, Sharon was flexible with me on matching some terms that the other company I was serious dealing with offered—-no charge for an extra day of storing my items in the truck, extra steps to the apt, and on pick-up and delivery dates. He was also reasonable with his price—-being on the lower end of the scale from the 7-8 companies I had quotes from. The cheapest by far, was a company located in Washington state that used contracted movers—-but I didn’t want to take a chance with this The pick-up went smoothly, starting on time, and with the foreman—-Fernando, and four younger movers emptying my storage unit into their truck in a couple of hours. Two days later in Asheville, Fernando showed with a lady helper—-but no-one else. He managed to do the bulk of the moving himself up 30 steps—-as the apt was on the third floor. A number of times I had to assist him from his unloading the top couple of boxes—-as he would just carry them up on his back with a large canvas strap! If I had not helped some with some boxes would have fell to the floor. He stated he was in ‘a rush’ as he wanted to get back through the mountains down her before the forecasted storm early that afternoon. Things were rushed as fair as quick decisions by me which room specific boxes and items were put—-as we were dealing with the realities of one mover in a rush, with nice woman periodically bringing up a few more things up. Overall the move went smoothly, but I have concerns that just having one man with some extra help was “putting almost all the eggs in one basket”—-if he had gotten hurt, plus he had done all the 8 plus hour drive here, and was doing the same on the way back. Only thing broke was a worthless drinking glass that I had poorly packed. As I had about 280 boxes I wanted to open them all and see that there was no damaged items. I had taken some items to my sisters in Montgomery Co and then took down most this when I headed south a few days after the storage unit move, and given a number things to Goodwill —-so not sure about a couple of things I thought I still had. Overall I would have given this company somewhere around a “B+” grade but as there are no ‘pluses’ or ‘minuses’ that is why I gave Movers 4 stars rather than the 5."

"After getting several quotes from different vendors for my cross country move, Roadway not only was the most competitive, but I had the best customer experience. It was all really easy and seamless. They are wonderful at communication and preparation. I hired them for a full pack and the move. I had a lot of breakables and nice decorations that made it over seamlessly. They were very thorough and took inventory of all my items through a QR system that would help ensure complete delivery. I did not have to lift a finger. The day of the movers were really nice and efficient. I have moved around 20 times and moving forward I will always go with Roadway because of how professional and easy to use they were."