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"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"Spring Home Improvement completely remodeled out master bathroom: new vanity, sinks, countertop, heated mirrors, light fixtures, tiles floor, freestanding heated blower tub, shower with glass walls and multiple showerheads. They not only did an outstanding job, they were punctional, professional, considerate, and provided excellent consultation and customer service. This was a big job, and they hit a home run in our opinion!"

"They were absolutely phenomenal! Very professional/courteous and extremely efficient! What started as a simple project turned into redoing my whole house with them because I’ve never been more comfortable, confident and happy with a contractor like this before."

"great, he remodeled the kitchen and installed new flooring"

"PLM Home Improvement gave my home a complete update and refresh that was much needed! Pete was amazing to work with. He took the time to listen and communicate with me to bring the long-time vision of my new kitchen to life. Pete was willing to provide suggestions to ensure that I would be satisfied with the end results. He was also readily available and easy to get in contact with if I had any questions or concerns. Pete and his team truly took pride in their work and paid close attention to detail. I couldn’t be more thrilled with the results of my flooring and kitchen remodel and look forward to having PLM Home Improvement return to my home for my next project!"

"Everything exceeded expectations. the joists are aligned and in place, the kitchen floor is level and the counters don't lean. We're very happy with the service we received at an excellent price, and would absolutely hire Flavio again."

"I recently worked with Kevin LeBlanc on a complete kitchen renovation and I couldn’t be more pleased with the results. Kevin’s craftsmanship is outstanding—every element was thoughtfully executed with precision and care. His extensive knowledge and attention to detail gave me complete confidence throughout the process. What truly sets Kevin apart is his integrity and customer support. He was responsive, transparent, and genuinely committed to delivering a space that felt right for my home. His team was equally professional and respectful. As someone who manages a household on my own, it was important to feel comfortable with the people working in my space—and Kevin and his crew made that easy. I always felt safe and well-informed, which made a potentially stressful project feel surprisingly smooth. I highly recommend Kevin to anyone looking for top-notch workmanship, reliable communication, and a team you can truly trust in your home."

"Exceeded expectations"

"**** REVIEW UPDATE **** I contracted with MPW Builders and though their work is good overall, their follow-up Customer Service is abysmal. I advise that before final payment is rendered, carefully inspect all work ... a quality finished product is not always evident and they cannot be held to their word to resolve outstanding issues."

"Exceptional Brian did many extra and the job was completed fantastic. I am proud of the choice to hire. Our basement and kitchens are next. Pay the price. It will be $s well spent!"