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Avatar for J Reynolds Landscaping LLC
J Reynolds Landscaping LLC
4.9(
14
)

Serving Richland, WA and surrounding areas

In business since 2001

Free estimates

Warranties offered

"After getting 2 quotes, we hired Jason for a 2 part job; the first was to replace a leaky sprinkler valve manafold and set of valves and the second was to clean up areas of the yard and install curbing. Since this was in May, we realized this was late in the season and many of the landscapers would be booked out for at least a month, but Jason was able to get a foreman out to the house to redo the sprinler system with in a week, which is part of the reason we decided to go forward with a contract with him. The foreman showed up in the middle of may and did a really good job on the sprinkler system. We have had no problems with it during this summer. Although we knew that the rest of the landscaping was not going to be able to start until June, we were prepared to wait. We made it clear again that we were wanting to go forward with the rest of the work as soon as it could be fit into his schedule. We received a message that we had been put into the schedule but it would be a ways out (with no definative date). We asked that he let us know when that would be (that was the beginning of June when we should have already been added to his schedule in the middle of May). After hearing nothing from Jason for over a month, I texted again in the middle of August to find out when the work could expected to be done, and received a message back asking who I was since he didn't save my number in his phone. After explaining who I was and the work that needed to be done, he said that it looked like it would be scheduled around Sept 10. It is now the end of September, and that was the last I have heard from Jason. So, the work that Jason's crew did for us was professional and what was needed. However, we have now spent an entire summer waiting for a landscaper that didn't show up. Had Jason been up front and stated that he couldn't fit us in, if that is the case, then we could have found a different contractor to do the work. However, the complete ghosting of us by Jason left us in the dark for the majority of the summer and the work has still yet to be completed."
Recommended by92%of homeowners
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