Get matched with top carpets or rugs clean at home pros in Rochester, NY

"This was our first experience with Clean Your Carpets, for a wool Oriental area rug. I first selected them when I received a courteous, professional, and knowledgeable but warm response on the phone. The two workers arrived, carefully assessed the rug, then offered options for cleaning that included meeting a date to accommodate our needs. The rug was returned on time, in a condition like new: very fresh and cushiony. We were very pleased with the outcome."

"Iâ ve always wondered about my studio in my garage along with my basement, it was really dirty so I just had to reach out to Best Quality Cleaning Company, these guys cleaned my studio in my garage at such an affordable price along with the basement, and they were a pleasure to interact with, such a friendly smiling faces! This is a family-owned business, and if you donâ t choose Best Quality Cleaning Company, youâ re missing out. The quality of their cleaning service is outstandingâ they did an exceptional deep cleaning, leaving everything spotless, with not a speck of dust on the floor. I canâ t thank them enough, but thank you so much, Best Quality Cleaning Company! Seriously! This wonâ t be my first nor last time hiring you."

"VERY NICE CLEANING GO THAT LITTLE EXTRA MILE WE WHERE LOOKING FOR"

"Excellent job at a reasonable price. We had some horrible pet stains that were so bad, we thought we would need to purchase thousands of dollars of new carpet. Don got them all out; the carpet looked very nice and presentable to allow us to show our house. That alone saved us thousands. All other stains were treated successfully, with the exception of a very stubborn one from food dye. That was almost faded completely by Don's efforts. Overall, he was extremely professional. He arrived right on time. He did ask us if we wanted some additional treatments from his original estimate, but the increase was only 48.00 and he did not pressure us at all for this up-sell. He quietly and efficiently completed his work in 90 minutes, damaged nothing, and was politely on his way after carefully warning us of the slippery carpets. We would recommend his services unreservedly. He saved us a ton of money when we thought we had no other option but to replace horribly stained carpet. Well done."

"When I called and spoke with Tim he was professional, friendly and educated about what needed to be done and immediately made me feel like his goal was to provide excellent customer service. He was able to get his team to my home the following day which was amazing since we called so last minute. The team members came when they said they would, called ahead of time and did a great job cleaning the furniture, I would highly recommend Clean Your Carpets Inc. and will have them back in my home for any future cleaning projects."

"The 2-man team arrived early. Loved the steps they use to clean carpets, especially the first two steps of deep raking to get at settled-in dirt, and then thorough vacuuming. Never had this done before and have had lots of cleanings."

"I was initially nervous about hiring a house cleaner to be in our home and around our belongings when we were not there to supervise everything, and additionally skeptical that we'd be happy with the cleaning results on an ongoing basis.  We've been working with Rhonda now for about three years now and have had at least 30 cleaning visits during that time.  I can say that I am completely satisfied with my decision to bring Cleaner Houses & Offices into our home. <br /> Rhonda started with a "deep clean" (i.e. several hours) to "catch up" on all the things we didn't do such a good job on ourselves, with the goal of making it easy to maintain a great state of cleanliness by returning for less lengthy visits every other week.  I arranged the deep clean while my wife was out of town, and from the moment she walked in the door upon her return, she was amazed at the "work I had done."  I then told her as a surprise that Rhonda would be coming back every other week to maintain it.  Needless to say, it has been money well spent.  Less stress, more family time, easier to have friends and family drop in without fear of messy build up, etc.   <br /> I should also mention that I was initially reluctant to have a 2x per month clean, and was thinking only monthly was necessary.  Rhonda convinced me to go with 2x per month, and I have to agree that not only would it make that single visit per month longer, but also the house wouldn't get that nice "reset" every couple of weeks that forces you and your family to be just that much more of a good sport in the cleanliness game between visits.   It's really refreshing to walk in (after a cleaning) and feel like all has become right with the world again now that the floors and carpets are spotless, the counters gleam, and the sinks and toilets sparkle.   <br /> Rhonda has a regular schedule for you on her calendar, so you can plan around it.  Not home, no problem.  Rhonda lets herself in and locks up upon leaving.  In fact, we always get a text message from her prior to arrival in case we're home and want to scoot out before the cleaning.  <br /> I also like that Rhonda isn't a fan of "chemical" cleaners either.  Rhonda brings her own cleaning supplies, vacuum, duster, etc.  Also, yes, sometimes we have been so busy leading up to our cleaning that we can't quite bring ourselves to pick up the Lego piles, etc.  In those cases, we just close the door to the room prior to leaving the house, and that's the signal to Rhonda that "junior's" room can be skipped. <br /> The only disappointment I have found is that there is an occasional dusting incident when a picture frame has flopped over, or a shelf has been bumped, and Rhonda has both left a note and also replaced the broken glass.  Twice in 30+ visits. <br /> My wife and I feel that if you're reading this, you've already decided to hire a cleaner, and now you're trying to narrow down who to choose.  The things you are probably worried about are the things we worried about:  integrity/trustworthiness, attention to detail, reliable, satisfactory cleaning results, reasonable price, on-schedule, efficient, courteous, flexible (i.e. Holidays, etc.).  <br /> Rhonda's got all of these covered for you, and our results with her prove it.  We didn't know her and didn't have any connection to her prior to hiring her.   <br /> Do yourself a favor.  Call Rhonda, have her visit to size up your mess/house, and get yourself on her calendar twice per month. Here's how I sum it up: You work hard enough as it is.  Your house is dirty.  Life gets better with a cleaner house.  You deserve it, and Rhonda's the best. <br />"

"I participated in a deal (10% off thru Angie's List). Martin from Pet Pee Pee contacted me right away. He walked me through the process, told me where to find more info on youTube, how to fold the rug and pack it up for shipping (from MA to FLA). Martin arranged for FedX to pick up the rug the next day. The rug arrived at Martin's place a few days later and he contacted me as soon as he received and gave me updates on progress. Within a week or so I got my rug back with NO pet pee ODOR!!! I am completely amazed!! The cost is well worth it for an expensive rug that would be ruined if not for Pet Pee Pee."

"We were surprised that the techs did not move furniture to clean carpet underneath.  We had moved most of the stuff out of the rooms, but  the carpet was never cleaned under a desk, dresser or tv.  When we questioned them about moving things, they claimed they usually concentrate on the high traffic areas.   If we had known beforehand we could have arranged to move everything out to ensure the entire carpet was cleaned since that's why we hired a professional cleaner - to do a better job than we could do.  <br /> The company offered to come back to redo the areas that weren't done, but we declined.  It would have been nice to have it done right the first time. <br />"

"He arrived on time and was very nice. Although he did not remove all stains from the chairs, he informed us that one most likely would not come out. I think he did a good job! <br />"