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"Emerson Paints: All Sales, No Service If you’re considering Emerson Paints, let me save you the trouble: don’t. I responded to one of their Instagram ads and was immediately bombarded with phone calls—relentlessly. Once I was ready, I called back and scheduled a free estimate. The sales rep they sent was personable, knowledgeable, and assured me he’d been with the company for ten years. That part actually felt promising. He gave us three tiers of service, and my husband and I chose the middle option. I even went to the paint store the next morning to pick out my color. I texted him with my selection and… crickets. Days passed. I followed up. He apologized and promised to get back to me. He didn’t. Eventually, I called the office directly, only to find out we weren’t even on the schedule. That’s when the owner stepped in—sounding every bit the overpromising, fast-talking salesman you hope never to deal with. He assured me we’d be fit in the following week and that he was “putting his very best guy on it.” Then the day arrived… and a truck pulled up with a completely different company name and logo on it. Turns out, Emerson subcontracted the work without telling me. Not even a mention. Total bait and switch. To make matters worse, the sales rep had promised I wouldn’t have to prep anything in my kitchen. But when I asked the owner, I was suddenly responsible for clearing countertops and emptying the front of all my cabinets. My kitchen was a disaster zone for a week—all based on bad information. Then came the most unbelievable part: on day two of the project, an Emerson employee came to "check on things"—and let himself into my home. No knock. No doorbell. No hello. Just strolled right in like it was his place. I was stunned. The one saving grace? The subcontracted crew was excellent. They were professional, efficient, and lovely to work with. I would’ve happily hired them directly—for a likely much lower price—if Emerson hadn’t been the middleman. (Message me if you want their name; they were fantastic.) Emerson Paints, on the other hand? Not a single follow-up. No call to see how the job went. Nothing. Their last contact with me was their guy walking uninvited into my house. Bottom line: Emerson Paints is overpriced, unreliable, and dishonest. I wouldn’t recommend them to anyone."

"I was so smart to try Angi/get multiple quotes/trust in the Martinez teams' multiple glowing reviews. I was reeling from a botched DIY attempt and they literally swooped in to save the day in the most amazing way. There was not a datapoint I wouldn't 5-star them on: athey came in under competitors on the first quote, they made the paint run for me (instantly knew my builder color on sight or by record and provided me the name) to do the room and have enough for me to putter around addressing dings. They were available so quick for my tiny job and showed up Exactly on time at my door. They went above and beyond in ways both pointed out and left for me to notice and I'd detail it except I'd never want to make what was clearly a courtesy be something to be assumed as standard. In short and with no exxaggeration: Team Martinez did an imbeccable job acheiving heroic results for this customer and I won't hesitate to recommend them to friends and neighbors"

"They were very professional and experienced in staining our log home. Gave us the best of knowledge in what stain and clear coat to use for long life of our home. Very professional with their work and with me. They completely cleaned the entire area and also cleaned all of the exterior windows. I would highly recommend them for a job well done."

"He never finished the job and kept over $1000 of my money. Won't return my calls or respond to me. It has been over 6 months since he received the money. He picked up the flooring, dropped it off at my house and never returned."

"It was great. They arrived promptly and had amazing communication. And did a thorough job. Refinishing our historical metal roof. They were very respectful of integrity on the roof and Cleaned up. After themselves. Well, I would hire them again."

"Our house is finished with a Drvit Exterior Insulation and Finish System (EIFS). We needed a company to repair cracks and bulging in the exterior walls. We got several estimates - E.M.Texture was very competitive. What impressed us most was how patient and transparent Rob was. He explained what needed to be done and provided several alternatives depending on the scope of the work. He was very responsive and answered all of our questions. The crew was very prompt, professional and courteous. They cleaned the work area every evening. The finished product looks terrific. I can't over emphasize how terrific E.M. Texture was to work with. We highly recommend them."

"Things went smoothly, they showed up early to on time, very friendly, professional. 10 out of 10 would use again."

"They were the first service to come to the house to look at the job and provide an estimate, and two days later they came and did the work. They were fast, clean, and their work was excellent quality."

"The painting was okay but could have been a little more attention to detail as far as not having straight lines and having the brown and white paint separated and not Blended in."

"Edwin did a great job and was helpful and communicated even late in the evening."