Get matched with top wood shake or composite roofing installers and replacers in Rougemont, NC

"First, let me say I have a beautiful roof with working gutters, no leaks anywhere, and I hope those gutter leaf guards work like they are supposed to. I wish I would have asked if those leaf rejectors work on those pesky sweetgum balls. Secondly, this company did me a favor by doing the job right away instead of putting me on the usual 2-week line up. I already had leaks going on and they were trying to beat another round of rain, so I appreciated that. The problems: 1. The main problem is the form you are given with the estimate. I came away thinking I would be rounding up my money for around $7,000 and I juggled accounts to manage this. The box at the bottom gives only the price of the roof and not the gutters. When I ran this estimate by eight people, only one person (the wife of a lawyer and an astute accountant herself) caught the part about the gutters and leaf guards being stuck in there with the sentence “add below” to the bottom price. The box at the bottom says it is labor and materials for the sum of a previously mentioned total minus 5% the Angie's List discount. I also question why I didn't get the Senior Citizen 10% discount for one thing, as was stated on their website. Some companies do estimates on separate forms for the gutters and roof, which is much clearer. 2. I was living in a fool's paradise already with the gutter issue and then came the news that 90 of those 4 x 8 plywood panels would be needed at the cost of $50 per panel! These things are $15 at Home Depot. Mind you, this added $4,500 to my job. But you the customer cannot be up there on the roof to verify that your decking is rotten and all of it needs to be replaced. Later I saw that 12 panels had not been used and I asked about that, thinking they'd better not be charging me for unused materials. There were some bundles of shingles left too, one of which I claimed in case I needed repairs in the future. I was told that excess material is ordered to not interrupt a job by having to go after more parts or materials. So it came down to 78 panels were used, adding $3,900. This is over 50% of what I thought I'd be paying—a big shock! Later this price per panel was negotiated down slightly in light of the huge whammy this added to my total price and they didn't want me to have a heart attack! I did ask someone for the math schematics on this because even these 78 panels seemed excessive for my house. This is an aspect that every customer should keep in mind with any roofing company, but I wish American Craftsmen would have prepared me better for this onslaught. At least they didn't pressure me when I had to pay in some installments. 3. Despite how I was told how wonderful these gutters and the gutter guards would be, the reality of the downspout extensions wasn't addressed. Somehow the gutter team managed to get the connector boots attached to my horrible BURIED extenders—god only knows HOW as they were completely clogged with dirt and roots and immovable; I got the ax out and cut them from the drainage system so I could connect the new method. I don't know when they had been buried, but I understood quickly enough when I dug them up why my roof was rotting all along the gutters! All gutters are worthless without addressing the carry-away function at the bottom. I understand that most companies are not going to waste time digging up these dinosaurs, BUT the issue needs to be addressed so the customer either goes out and digs the mess up or hires help in getting the proper drainage system set up. American Craftsman came out ahead on this since I had rain barrels in the back and they didn't have to use all the downspout supplies, but the front of the house needed attention. Then when the gutter team came back to cut my downspouts higher up for the above-ground extenders, it was as if no one had told them anything. I had said, texted, and/or emailed my request about four times, but the management still had a failure to communicate with the workers--I don't know which side was to blame. It was a good deal I was home since I had to explain it all over again. 4. Clean up wasn't 100% as claimed. I had plenty of tar paper and wood debris flying around from the roofing job, but I forgave them because it was fiercely cold the days they worked and I did not blame them. But the gutter team left some metal scraps debris, which I picked up. Those could have ruined my lawn mower and were more serious. In the end I paid $11,268 for my new roof, gutters and leaf rejectors. The shingles look beautiful. They are CertainTeed brand with a 50 year prorated warranty."

"They came out the day of my call to inspect roof and informed of issues present. A few days later we had our roof on the house and both buildings replaced all in one day. We also had beautiful black gutters installed. Solid work would recommend them to anyone needing roof or gutter work"

"From the initial visit with the salesman to the production coordinators to the project managers to the boots on the ground (or roof) my experience with Home Genius Exteriors has been amazing! Tony, the Project Manager, is incredibly knowledgeable and personable. He took the time to walk me through every phase of my roof and siding replacement. He was very responsive, even during off-work hours. He addressed every concern I had and was thoughtful in his responses. He was very thorough when conducting inspections, identifying action items I didnâ t see, even if it meant additional work for his field crew at no extra cost. I canâ t say enough about the field crews for both my roof and siding replacements. They were incredible and they didnâ t treat my house as â just the next jobâ . They catered to my houseâ s needs, worked extremely efficiently, and did everything I asked of them. I would highly recommend Home Genius Exteriors for roof, siding, and gutter needs!"

"Very professional install and clean up performed on time and at a very reasonable price with fantastic guarantee. We would recommend to any family or friends."

"The roofing & siding were done in a timely manner.  The service Dept was outstanding and answered all questions."

"Christian was great throughout the process. From the estimate and filing with insurance to job completion, Christian made sure I had what I needed and was comfortable with the plan. He was on-site every day picking-up debris & making sure all was well. The roof looks great too! I highly recommend ACC Roofing & Construction."

"Arrived on the sppointed day. Work completed on schedule. Roof looks very nice. Minor piece of follow up work to be complete in the next day or two."

"Absolutely great. Outstanding work crew that was well organized, professional, and diligent. Supervisors were monitoring and inspecting the process as well as ensuring that I understood what was being repaired or replaced. The large work crew completed the job efficiently and cleaned the debris as they worked. The area was cleaned and double checked before I was shown the completed work. Very impressed with the initial inspection and work plan that was explained to me by Kennedy Mays."

For insurance purposes we will only service/repair equipment we install. \n\nI’m told the customer chooses the contractor on Angi and I believe that but I don’t believe that 95% of you can’t even respond in email text or phone call. Please gather your estimates & come to me last. I will beat any price by $1000 or more. I’m only trying to help you bring home that deal your looking for backed by a great company with our industry leading 30 year worry free deductible free warranty. I can’t help you if you can’t respond. \n\nPowur is a solar energy installation company that has installed thousands of residential solar systems across 20 US states since its founding in 2014. Powur has partnered with a number of industry leaders to provide homeowners with quality solar panels, inverters, backup batteries & solar generators, & other energy efficiency upgrades designed to reduce the monthly utility bill as well as help the environment. \n\nPOWUR DIFFERENCE\n\nYour solution to low cost, clean, reliable energy your family can depend on.\nFinancially Secure: Investor backed & Member owned\nExperienced: Over 5,000 successful installations\nDoing Well By Doing Good: Fully certified B-Corp\nValidation: Inc. 5000 Fastest Growing Company in America

"This company worked with our insurance company to replace our roof.  Our only out of pocket expense was our insurance deductible plus for the ridge vent we wanted but insurance wouldn't cover.  Their cost was better than another company we had gotten an estimate from.  All our communication was through the owner, Tom Gentry.  Tom made us felt comfortable from the beginning and we were sure they could be trusted.  We were right!  They did a great job and treated us fairly.  My only regret is that they are pretty far from Raleigh and can't help us with other household repairs we need!  If you need a company that does a great job and treats you fairly, look no further than General Repairs and Restoration!
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