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"Tom was great to work with. From designing the patio to working out all of the details through out the project. We love our new patio! Can't wait for summer days to sit out there."

"After the deposit was paid, the pro became slow to respond to our questions. There were a number of delays to the project. To be fair, this was during the summer of 2021 and most contractors seemed to be experiencing delays. We ultimately asked for our deposit to be returned. They seem to do good work. If you were to hire them, I would get a commitment to timing in writing."

"The were the best team I have ever hired. They showed up on time. This job exceeded my expectations."

"The work done was great. It took a long time, however, to get responses to our requests for quotes, change orders, scheduling, etc."

"Torres Bros are professional & friendly. They came on time & worked very hard to make my new patio of brick. They utilized constant measures to make sure the brick was level and met the walkway to my garage. The crew cleaned up after each day and were great. I’m very impressed with their dedication to the design and artful use of the brick. I’d highly recommend!"

"Very nice and they do a great job"

"Eagle Crest is wonderful! They gave us a fair price for the work we wanted done, arrived when promised, completed the work, and cleaned up after themselves. They repaired our sidewalk and replaced a crumbing stairway with a new concrete one and added a beautiful wooden handrail. They were professional, friendly, and did a great job! They offer several services so we will definitely be using them for other project in the future. I have no hesitation in recommending them to family, friends and neighbors. This is a great company so do yourself a favor, look them up, and use them for your next project! Thank you, Eagle Crest, for the very professional work you did. I would upload pictures but I'm not good with doing some computer things."

"We have had a disastrous and extremely frustrating experience with PermaSeal. PermaSeal installed a drain tile system at our house. Months later we realized that they broke a pipe that they installed which resulted in the drain tile system pouring water into our ejector pit and flooding our septic system. There was a huge hole in the pipe, and it was grossly negligent that it was installed this way. This problem flooded our back yard with sewage and caused several thousand dollars worth of damage/costs. When we realized what was happening, they sent out a tech who found the broken pipe and completed the repair.  However, when we asked that they reimburse us for the costs we have had to incur or give us a partial refund to cover them they have completely dropped the ball.  We have called the manager we were told was handling the situation multiple times only to hear that he’s waiting to hear from another manager who’s handling the case. They won’t give us any contact info for that manager and say that they will reach out. It has been a month since we notified them of the problem, and all they can tell us is that “they’ve passed our case on and we’ll hear from someone.”  When you are a potential customer, their communication is excellent and timely. However, once they have your money, it seems they couldn’t care less about if the job was done right or addressing problems. We paid PermaSeal an enormous amount of money for the drain tile system, and thousands more for damage/costs that they caused. We shouldn’t have to wait weeks for a phone call."

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"