Get matched with top plumbing installers for a remodel or addition in Saint Charles, MN

"He is very professional and will tell you how it is. No secrets just facts. I would recommend him all the time."

"Chris was very easy to contact and continued to communicate up to the installation date. Once he came, he was on time and the whole thing went smoothly. Additionally, I was thrilled by the affordable charge for his work. I would recommend Chris and Cozik Plumbing to anyone looking for plumbing services!"

Plumbing and Boiler Heating

"I had a terrible experience with Superior Mechanical. First, the technician showed up an hour earlier than scheduled without any prior notice or a courtesy call to ask if moving the appointment up was acceptable. This was extremely inconvenient as I wasn't prepared for the early arrival. Then, they spent only 15 minutes working on the A/C unit and filled it with refrigerant without asking if I wanted them to do so—charging me a whopping $679. Initially, I thought the technician had said the cost would be $67 because I didn’t believe anyone would perform $679 worth of work in just 15 minutes without consulting the homeowner first. This was a shocking and frustrating realization. Adding to my dissatisfaction, the technician didn’t actually diagnose the problem with the unit—he just vaguely mentioned that it "has a leak somewhere" without providing any specific details or a solution. He only entered the house to take pictures of the unit after I specifically asked for a replacement unit cost as the current unit is 30+ years old. When I followed up with Superior Mechanical, they explained that the technician told them I had expressed I wanted to “limp the unit along for the rest of the year.” This assumption was based on a 10-second interaction at my front door when he arrived—hardly a conversation to make such a decision. When I expressed my dissatisfaction, they offered to apply the $679 toward a new unit. Based on my experience so far, I made it clear that I would not be going through them for a new unit. Their second option was to split the cost of the refrigerant, still leaving me out more than $400. When I asked why I was being expected to pay for work I didn’t consent to, they suggested coming back to remove the refrigerant and refunding approximately $550, still charging me for the visit—even though the technician never actually diagnosed the issue and just tried to slap an expensive bandaid on the problem. This lack of communication, failure to properly diagnose the issue, and disregard for my consent was incredibly unprofessional and left me feeling taken advantage of. I strongly advise against using Superior Mechanical."

Plumber

"These guys are highly recommended! I really appreciate a company that stands by their work, gets it done fast, and done right. We had our laundry room drain start backing up on a Sunday morning. I didn’t know why our drains were backing up at the time so I started calling plumbers and companies like Rotor Router, because we live in the country and being Sunday morning, I either got an answering machine, or somebody that said it was going to be a long time before they could come out. When I called Rochester Drain Rite I was pleased to have a real person answer the phone, She reassured me they could get somebody out to us within 2 hours, wow. Curt showed up on time and was professional; he went out of his way to keep our new floors clean. Curt even explained what he found and gave me some tips to trouble shoot in the future. The pump was replaced and working in about an hour. I was told the work was guaranteed and the pump came with a warranty. I never really believe in warranties but I needed to use it a few days later. Yes we had the new pump stop working and called Rochester Drain Rite; they had somebody out to us in just over 2 hours. The second Tech Norm was as professional as Curt. Norm found a thin plastic disc that had been sitting flush on the bottom of the drain basket; this was not visible as the water had sewage in it and being flat couldn’t be felt. The bottom line is, they had our pump up and running in about 30 minutes and absolutely no additional cost. Rochester Drain Right will be my first call if I ever have another drainage or plumbing problem. Sincerely, William B."

"Lee and I communicated via phone on a Friday and set an appointment for Monday as he was booked up the Friday I called. However, he called a few hours later and had time to come address the issue that day if I wanted! Even though I kept the original Monday appointment, I appreciated that he called back and could have worked my job in if needed. When Monday came, Lee called to check in when he said he would and showed up on time with everything needed to get the job done. He even left some plumbing supplies to prevent the issue from happening in the future, free of charge. Start to finish it took less than half an hour, and when I asked Lee to clean out my garage line since I had him there, he did not hesitate. It is great when a job is done well, but it is even better when it is done with true customer service in mind. As an added bonus, it wasn't even financially painful as far as home repairs go! All in all I can't imagine being happier with the service Lee with Jetter Clean provided. I would recommend him to anyone needing this type of service, hands down!"

"as advertised"

"Skyler Foss did a great job fixing the problem with my furnace. Very friendly and courteous."